Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Saldanha

Ladera Ranch

Summary

Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Nordstrom
12.2024 - 01.2025
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Store Support Associate

Nordstrom
06.2024 - 08.2024
  • Handled customer returns and exchanges professionally, maintaining positive relationships with patrons.
  • Improved store efficiency by identifying areas needing improvement or reorganization which ultimately led to smoother operations.
  • Facilitated positive customer experiences by greeting each patron warmly upon entering the store and offering assistance when needed.

Teacher’s Assistant

Tesoro High School
08.2023 - 05.2024
  • Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
  • Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
  • Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
  • Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
  • Met customer service goals and exceeded customer expectations.

Education

Aerospace Engineering

Tesoro High School
Las Flores,CA
05-2028

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Store opening and closing
  • Flexible schedule
  • Product knowledge

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Nordstrom
12.2024 - 01.2025

Store Support Associate

Nordstrom
06.2024 - 08.2024

Teacher’s Assistant

Tesoro High School
08.2023 - 05.2024

Aerospace Engineering

Tesoro High School

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Andrea Saldanha