Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Ruiz

Chula Vista,CA

Summary

Dynamic Compliance Officer Assistant with proven expertise in compliance monitoring and exceptional teamwork skills. At VGR Business Group Inc., I developed training programs enhancing compliance awareness, managed audit processes, and significantly improved customer satisfaction. Known for reliability and organizational prowess, I excel in fast-paced environments, ensuring both regulatory adherence and team cohesion.

Overview

11
11
years of professional experience

Work History

Manager - Compliance Officer Assisstant

VGR Business Group Inc.
07.2016 - 07.2024
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Developed comprehensive training programs to increase employee awareness of compliance requirements and expectations.
  • Assisted with development of compliance objectives and strategies.
  • Managed and motivated employees to be productive and engaged in work.
  • Completed field checks to verify licenses and permits for various business.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Participated in regular reviews of company policies to ensure alignment with both internal standards and external regulatory guidelines.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed up to 17 employees.

Cashier

7 Eleven Franchise
07.2013 - 08.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Facilitated smoother checkout process, trained new employees on POS systems.

Education

Medical Assisstant

Health Occupations Center
Santee, CA
08-2024

High School Diploma -

Southwest High School
San Diego, CA
06-2010

Skills

  • Compliance monitoring
  • Anti-money laundering
  • POS system operations
  • Staff training
  • Internal controls
  • Teamwork and collaboration
  • Multitasking Abilities
  • Reliability
  • Cash handling expertise
  • Audit management
  • Organizational skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Manager - Compliance Officer Assisstant

VGR Business Group Inc.
07.2016 - 07.2024

Cashier

7 Eleven Franchise
07.2013 - 08.2013

Medical Assisstant

Health Occupations Center

High School Diploma -

Southwest High School

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Andrea Ruiz