Driving force community activator with history of achieving objectives, goals and outcomes utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of connecting and igniting motion. Motivated to learn, grow and excel in collaborative relationship building and coordination of support programs. Community engagement manager with over 20 years of successful experience in project start up. Recognized consistently for performance excellence and contributions to success in community building. Successful at managing multiple priorities while meeting key performance indicators.
Hi, I’m
Andrea Roylance
Meaford,ON
Summary
Overview
17
years of professional experience
Work History
Meaford HallMeaford, ON
Theatre Operations Coordinaor
11.2022 - 08.2023
Job overview
- Managed staff, financials and key performance indicators to facilitate business operations.
- Prepared presentations for board meetings summarizing key developments within the company.
- Generated reports to review data and issue corrective actions for improvements.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Implemented successful business strategies to increase revenue and target new markets.
- Coordinated activities with other departments to expedite work and improve interdepartmental performance.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented campaigns and promotions to help with developing goods and services.
Matthews House HospiceAlliston, Ontario
Director Donor Experience
07.2019 - 09.2021
Job overview
- Direct overall strategy for donor recognition engagement
- Execute innovative, unique and personalized donor relations/stewardship communications and experiences
- Coordinate complex administrative assignments and special projects within and/or across operating units
- Implement and lead broad-based recognition and communication plans and programs that strategically target variety of giving levels and large special constituency groups
- Collaborate with partners to identify and craft stewardship deliverables and engagement opportunities to showcase impact
- Ensure priorities of Matthews House are reflected in planning and presentation of events and communications with appropriate constituents such as donors, prospects, community, legislative and business partners, volunteers, contractors, etc
- Provide leadership, professional expertise and direction in planning and execution of high quality in-person and virtual events and functions
- Recognized for continuously activating community to embrace and respond to project with respect and admiration
- Successfully raised $6million for construction of new facility
- Successfully achieve goal of raising in excess of $1.5million dollars annually since 2018
- Prepare and execute variety of written communications including social media playbook, Board reports and scope documents to ensure smooth operations
- Plan team-building activities to enhance working relationships.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Matthews House HospiceAlliston, Ontario
Director Gifts and Gratitude
05.2017 - 07.2019
Job overview
- Establish annual fundraising plan and programs, annual budgets, revenue targets, evaluation and strategies
- Responsible for oversight and management of team member performance including budgets and work plans
- Establish, implement and maintain effective quality and risk management system for gifts and gratitude and volunteer program to ensure accreditation and legislative regulations and standards are met
- Track key performance indicators keeping with budget, contractual agreements and needs of organization to measure success in keeping within budget and fundraising plan
- Increased interdisciplinary collaboration, teamwork and positive work environment.
- Provided professional services and support in a dynamic work environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
CNIBBarrie, Ontario
Manager Community Giving
04.2014 - 03.2018
Job overview
- Maintain portfolio of donors and personally conduct cultivation visits, proposal and application submissions, solicitation calls and stewardship activities
- Ensure active pipeline of major donors by identifying prospects from daily/weekly gift reports; using criteria to mine database to undercover prospects
- Manage stewardship of major donor portfolio, ensuring that donors experience high-quality interactions that foster long-term engagement and investment
- Coordinate strategy and logistics for annual galas and other special events as needed.
The Gibson Centre for Arts and CultureAlliston, Ontario
Executive Director
05.2006 - 11.2009
Job overview
- Project lead for renovating, restoring and launching creation of arts and culture organization in rural Ontario
- Activated community of South Simcoe to support.
- Recruited, hired, and trained employees on operations and performance expectations.
- Collaborated with external vendors to provide cost-effective solutions for services such as IT support or human resources management.
- Implemented procedures to create competitive advantage in market.
- Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
- Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
- Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
- Assisted in developing budgets for each departmental unit within the organization.
- Delivered speeches and attended industry conferences to promote company image and engage with buyers.
- Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
- Developed marketing strategies to promote the organization's mission throughout the community.
- Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
Education
University of Western Ontario
Bachelor of Arts from Sociology
University Overview
Skills
- Community Activator
- Leadership
- Decision Making
- Adaptability
- Planning and Organizing
- Problem Solving
- Stakeholder management
- Program Development
- Event planning, execution and management
- Relationship Building
- Presentation Skills
- Creativity and Innovation
- Corporate Partnerships
Timeline
Theatre Operations Coordinaor
Meaford Hall
11.2022 - 08.2023
Director Donor Experience
Matthews House Hospice
07.2019 - 09.2021
Director Gifts and Gratitude
Matthews House Hospice
05.2017 - 07.2019
Manager Community Giving
CNIB
04.2014 - 03.2018
Executive Director
The Gibson Centre for Arts and Culture
05.2006 - 11.2009
University of Western Ontario
Bachelor of Arts from Sociology