Andrea Rotstein
Sacramento
Summary
Dynamic Customs Compliance Manager with extensive experience at Liberated Brands, LLC, focusing on regulatory compliance and duty drawback management. Achieved substantial cost savings by developing targeted compliance initiatives and fostering effective collaboration across departments. Highly skilled in Harmonized Tariff Classification and adept in audit preparation, ensuring seamless operations and adherence to regulations. Aiming to leverage expertise to enhance compliance strategies in a challenging new role.
Overview
17
17
years of professional experience
Work History
Customs Compliance Manager
Liberated Brands, LLC
Costa Mesa
04.2024 - 03.2025
- Monitored shipment records for compliance and accuracy.
- Integrated efforts of different divisions and external entities to create the Duty Drawback initiative for US and Canadian shipments.
- Developed and updated Standard Operating Procedures to ensure compliance with internal processes and regulations.
- Contributed to the foundation and development of the internal compliance team, collaborating across departments to ensure alignment with US and Canada Customs requirements and regulatory standards in accordance US CBP CFR title 19 and CBSA
- Spearheaded the development of the FTZ program by analyzing and refining department workflows to comply with US Customs requirements.
- Facilitated preparation of export documentation while adhering to global shipping standards.
- Served as liaison between Tijuana IMMEX facility and 3PL overseeing FTZ.
- Identified processes and policy gaps and devised solutions for and requirements.
- Completed quarterly and yearly audits.
- Participated in industry forums and conferences related to compliance topics.
- Collaborated with logistics teams to coordinate transportation of goods across international borders.
- Maintained detailed records of all compliance related activities.
- Worked alongside Production team to analyze season collections, ensuring correct HTS Classification.
Trade Compliance and Customs Manager
Boardriders, Inc
Huntington Beach
01.2023 - 04.2024
- Supervised classification and Foreign Trade Zone team
- Provided support resolving any issues caused by discrepancies between data from vendor and data from internal ERP system
- Maintained proper documentation for submission to US, Canadian, and Mexican Customs for moves in and out of the distribution center
- Managed business relationships with international customers to ensure compliance in collecting required documentation for Drawback purposes
- Continued to ensure Foreign Trade Zone remains compliant with Port of Los Angeles FTZ Regulations, and participation in program currently providing a savings of $6m in deferred duties
- Built positive working relationships with other department managers through effective communication
- Retained detailed database of compliance data, activities and actions taken
- Conferred frequently with specialists to stay current on compliance requirements and procedures
- Mediator between regulatory agencies and internal departments to facilitate regulatory and related matters
- Maintained compliance frameworks, policies, and documentation to support audits resulting in 100% compliance rating of all US CBP inquiries
Trade Compliance and Customs Specialist
Boardriders, Inc
Huntington Beach
01.2016 - 01.2022
- Managed daily operations of the Foreign Trade Zone, ensuring compliance with CBP documentation requirements.
- Coordinated accurate documentation and reporting for Duty Drawback Filings, yielding annual savings of ~$100k.
- Supervised shipment processes and secured necessary agency clearances.
- Prepared import and export paperwork aligned with customs regulations.
- Conducted research on tariff classifications, origin of goods, export control requirements, and other trade-related matters.
- Maintained records of all transactions related to imports and exports in accordance with government regulations.
- Coordinated communication between internal departments regarding necessary documents for customs clearance purposes.
Trade Compliance Coordinator and FTZ Administrator
Boardriders, Inc.
Huntington Beach
01.2014 - 01.2015
- Managed the daily processing of the Foreign Trade Zone (FTZ)
- Implemented measures for minimizing risk of non-compliance.
- Performed audits to ensure adherence to CBP, CBSA, and FTZ standards.
- Maintained and revised policy procedures for general operation of compliance program
- Established working relationships with regulatory agencies
- Used proprietary systems to process applications, filings, and registrations
- Classified and assigned correct Harmonized Tariff Schedule (HTS) Code in accordance with CFR Title 19
Trade Compliance and Customs Coordinator
Boardriders, Inc.
Huntington Beach
05.2013 - 12.2013
- Communicated with various departments to ensure compliance across vendors and suppliers for importation
- Examined guidelines and international customs regulations.
- Identified shipments requiring special handling based on value, size, documentation, and country of origin
- Prepared, checked, and filed documentation with department.
- Investigated discrepancies between declared values versus actual values reported by customs authorities.
- Communicated effectively with freight forwarders, carriers, brokers, customers and government agencies as required.
- Ensured compliance with customs regulations and government requirements.
Assistant Manager
Discount Dance Supply
Santa Ana
01.2008 - 12.2013
- Enforced company policies and procedures to strengthen operational standards across departments
- Organized schedules, workflows, and shift coverage to meet expected business demands
- Delegated daily tasks to team members to optimize group productivity
- Collaborated with store manager to develop strategies for achieving sales and profit goals
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage
- Resolved customer inquiries and complaints requiring management-level escalation
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
Education
High School -
Rosary High School
Fullerton, CA05-2004
California State University -
California State University - Fullerton
Fullerton, CASkills
- Organizational Skills
- Microsoft Office
- Customer Service
- Data Management
- Good Work Ethic
- Problem Resolution
- Integration Point – Foreign Trade Zone processing system
- High Jump WMS Inventory system
- PLMA and PLMF
- SAP
- Full Circle
- Regulatory compliance
- Harmonized tariff classification
- Duty drawback management
- Customs documentation
- Foreign trade zone management
- Audit preparation
- Cross-department collaboration
- Compliance initiatives
Languages
Spanish
Native/ Bilingual
Timeline
Customs Compliance Manager
Liberated Brands, LLC
04.2024 - 03.2025
Trade Compliance and Customs Manager
Boardriders, Inc
01.2023 - 04.2024
Trade Compliance and Customs Specialist
Boardriders, Inc
01.2016 - 01.2022
Trade Compliance Coordinator and FTZ Administrator
Boardriders, Inc.
01.2014 - 01.2015
Trade Compliance and Customs Coordinator
Boardriders, Inc.
05.2013 - 12.2013
Assistant Manager
Discount Dance Supply
01.2008 - 12.2013
High School -
Rosary High School
California State University -
California State University - Fullerton
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