Andrea Rodriguez
San Diego
Summary
Compassionate Med Tech with extensive experience at Golden Living Point Loma, skilled in medication administration and patient management. Proven ability to enhance patient satisfaction through effective communication and personalized care. Adept at maintaining HIPAA compliance and managing medical records, ensuring optimal health outcomes for elderly clients. Flexible and dedicated to quality care.
Overview
9
9
years of professional experience
Work History
Med Tech
Golden Living Point Loma
01.2024 - 03.2025
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each resident
- Monitored clients' overall health and well-being and noted significant changes.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Pharmacy Technician Trainee
Rite Aide Pharmacy
07.2022 - 12.2022
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
- Supported pharmacy operations by accurately entering prescription data into computer system, minimizing errors and expediting service times.
- Collected co-payments or full payments from customers.
- Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured, and compounded medications following standard procedures.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Effectively managed time-sensitive tasks such as compounding or reconstituting medications under pharmacist supervision, ensuring prompt delivery to patients without compromising quality standards.
- Assisted in managing inventory levels, ensuring availability of essential medications for patient care.
- Enhanced pharmacy operations by accurately filling prescriptions under supervision of licensed pharmacist.
- Streamlined prescription refill process, reducing wait times for patients.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Developed and implemented improvements to pharmacy organization system.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Managed opening and closing duties for pharmacy.
Med Tech
Point Loma Estates Assisted Living
01.2022 - 06.2022
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts..
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
Lead Med Tech/Elderly Caregiver
MBK Senior Living
08.2016 - 01.2022
- Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Ambulated, turned and positioned patients.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Documented care provided and progress made, ensuring accurate health records.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maintained clean and safe living environments, significantly reducing risk of falls and infections.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients complete activities of daily living.
- Provided physical support to patients through diverse types of mobility assistance.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Education
High School Diploma -
Hover High School
San Diego Skills
- Elderly care
- Flexible schedule and availability
- First aid and safety
- Dementia care
- Medical record-keeping
- Behavioral management
- Medication management
- COVID-19 safety policies
- Documentation
- HIPAA compliance
- Medication administration
- Behavior redirection
- Patient management
- ADL assistance
- End-of-life care
- Incident reporting
- PPE usage
- Medical records management
- Spanish fluency
Languages
Spanish
Professional Working
Timeline
Med Tech
Golden Living Point Loma
01.2024 - 03.2025
Pharmacy Technician Trainee
Rite Aide Pharmacy
07.2022 - 12.2022
Med Tech
Point Loma Estates Assisted Living
01.2022 - 06.2022
Lead Med Tech/Elderly Caregiver
MBK Senior Living
08.2016 - 01.2022
High School Diploma -
Hover High School
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