Joseph Herrera
Fresno
Summary
Motivated Customer Services Associate which thrives in fast-paced environments. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,
Overview
6
6
years of professional experience
Work History
Animal Shelter Service Aid
City Of Fresno
12.2023 - Current
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Provided companionship and comfort to animals in need of extra love and attention.
- Cared for over animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
Stocker Associate
Walmart
10.2021 - 09.2023
Collaborated with the backroom and receiving team, working night shifts to support inventory fulfillment goals. Alternate goods in inventory by observing first-in and first-out approaches to keep shelves organized and properly stocked. Answered customer questions and provided detailed product information. Helped customers locate desired items and transfer oversized items to vehicles. Blocked and faced products on displays and shelves in accordance with company policy.
Pizza Maker
Little Caesars
11.2019 - 07.2020
Operated pizza oven and other kitchen equipment safely to protect team members from harm and
equipment from damage.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Monitored and maintained clean working areas and cooking surfaces.
Reduced ingredient waste when creating pizzas by following pan size, dough quantity requirements and
topping measurements.
Communicated with management on food inventory stock to request order placement.
Customer Service Associate
CVS Pharmacy
10.2017 - 11.2018
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer
needs and resolving concerns.
Unloaded delivery trucks and safely transported goods from the stockroom to the assigned floor.
Assisted customers in making informed purchase choices and selecting products.
Greeted customers and directed to requested products.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving
to build special promotional displays.
Education
High School Diploma -
Crescent View
Fresno06.2020
General Studies
Fresno High School
2019
Skills
- Customer Needs Assessments
- Stocking and Replenishing
- Build Displays
- Scanning
- Stockroom Organizing
- Stockroom Maintenance
- Loading and Unloading
- Motivated Team Player
Timeline
Animal Shelter Service Aid
City Of Fresno
12.2023 - Current
Stocker Associate
Walmart
10.2021 - 09.2023
Pizza Maker
Little Caesars
11.2019 - 07.2020
Customer Service Associate
CVS Pharmacy
10.2017 - 11.2018
High School Diploma -
Crescent View
General Studies
Fresno High School
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