Andrea Ramirez
Seaside
Summary
Hospitality professional with experience in luxury hotels and fast-paced dining environments. Creates welcoming experiences for guests and fosters comfort from arrival. Organized team player with effective communication in English and Spanish, providing thoughtful service, problem-solving with a positive attitude, and contributing to team success.
Overview
1
1
Certification
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Hostess / Food Runner
Monterey Plaza Hotel & Spa
Monterey
07.2026 - Current
- Welcomed guests warmly and managed reservations to enhance dining experience.
- Verified food accuracy prior to delivery to ensure guest satisfaction.
- Coordinate communication between the kitchen, servers, and food runners.
- Maintain organization during high-volume service.
- Resolved guest concerns professionally..
- Bussed tables during peak hours to assist servers. to support servers during peak times.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Self-Employed
01.2025 - Current
- Oversaw fulfillment and shipping processes to ensure timely delivery.
- Created and updated product listings while managing inventory levels.
- Delivered exceptional customer service to ensure satisfaction.
Room Attendant / Lobby Attendant
Pebble Beach Resorts
06.2024 - 08.2025
- Trained new team members on service standards to ensure consistent guest satisfaction.
- Cleaned and maintained guest rooms to Pebble Beach Resorts' high standards.
- Collaborated with team members to ensure efficient room turnover.
- Operated in a luxury resort environment, providing high-quality service to guests.
- Reported maintenance issues to ensure timely resolutions for guests.
Education
High School Diploma -
Seaside High School
Seaside 08.2021 - 06.2025
Some College (No Degree) - Business Management
California State University, Fullerton
Fullerton, CASkills
- Customer Service
- Guest Relations
- Restaurant Hosting
- Food Running
- Expo
- Team Collaboration
- Communication
- Time Management
- Leadership
- Adaptability
- Google Workspace
Certification
Valid California Driver's License
Languages
- English
- Spanish
Timeline
Hostess / Food Runner
Monterey Plaza Hotel & Spa
07.2026 - Current
Self-Employed
01.2025 - Current
Room Attendant / Lobby Attendant
Pebble Beach Resorts
06.2024 - 08.2025
High School Diploma -
Seaside High School
08.2021 - 06.2025
Some College (No Degree) - Business Management
California State University, Fullerton