Andrea Perez Richards

A Tax Technician I duties include collaborating with auditors and supervisors to support case preparation by researching, analyzing, and organizing data to inform findings and produce clear, well-documented reports. Assists in reviewing and processing claims with a strong focus on accuracy and procedural compliance. Contributes to administrative efficiency by preparing reports, managing case documentation, and supporting daily operations within a case management system. Develops a thorough understanding of evolving regulations, demonstrating the ability to adapt to policy changes—skills directly applicable to the structured and regulated environment of educational institutions.

A Patient Service Clerk duties included managing all aspects of daily operations within a fast-paced environment, including staff training, scheduling, and payroll administration, ensuring efficiency and compliance with established procedures. Exercised strong leadership and time management skills to effectively oversee personnel, delegate responsibilities, and maintain a collaborative and respectful workplace culture. Engaged with team members, external partners, and stakeholders with professionalism and clarity, demonstrating excellent interpersonal and communication skills essential for educational environments.

Server duties included demonstrating strong interpersonal and communication skills by providing attentive, personalized service to guests, accurately processing orders, and addressing special requests with care and efficiency. Ensured timely delivery of services while maintaining high standards of quality, organization, and presentation. Resolved customer concerns diplomatically, using active listening and problem-solving to foster a positive experience—skills directly applicable to supporting students, families, and colleagues in an educational setting. Maintained accuracy and accountability when processing payments and balancing transactions, reflecting a high level of responsibility and attention to detail.