Andrea Pereira
Toronto,ON
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Retail Keyholder
Just Thrift
Toronto
10.2022 - 08.2024
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Provided customer service, answered questions, and addressed complaints regarding merchandise or services.
- Assisted with training new employees on company policies, procedures, and guidelines.
- Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor.
- Resolved issues between customers and staff members in a professional manner while maintaining company policies.
- Managed daily operations such as assigning tasks to associates, reviewing time sheets, enforcing rules and regulations.
Receptionist
Quick Spray Auto Shop
Toronto
04.2024 - 07.2024
- Scheduled appointments for clients, customers, and other visitors.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
High School Diploma -
Kranium Study Center
Ecuador03-2022
Smart Serve Certified -
2024
TorontoSkills
- Sales proficiency
- Excellent Customer Service
- Cash Handling
- Quick Learner
- Team Collaboration
- Strong interpersonal skills
- Strong Work Ethic
- Problem Solving
- Honesty and Integrity
Languages
- Spanish (native)
- English (advanced)
References
- Available upon request
Timeline
Receptionist
Quick Spray Auto Shop
04.2024 - 07.2024
Retail Keyholder
Just Thrift
10.2022 - 08.2024
High School Diploma -
Kranium Study Center
Smart Serve Certified -
2024
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