Hi, I’m
Andrea Pavon
Beauharnois,Canada
Summary
Multilingual HR Coordinator with over 5 years of experience in full-cycle recruitment, onboarding, training, and development. Expertise in collaborating with partners to attract top talent and create effective tools that enhance the employee experience. Proven ability to foster a positive organizational culture that drives engagement and productivity.
Overview
10
years of professional experience
Work History
UFP Canada
HR Coordinator
05.2020 - Current
Job overview
- Led full-cycle recruitment for diverse roles, enhancing employer brand visibility on social and professional platforms.
- Collaborated on the development of HR policies, procedures, and creation of visual tools.
- Designed and facilitated multilingual onboarding and safety training programs (English, French, Spanish), enhancing employee retention and ensuring compliance with workplace safety standards.
- Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
- Conducted compensation benchmarking and job evaluation research, providing data-driven insights to support competitive and equitable talent acquisition.
- Coordinated and administered employee health benefits and retirement plans.
- Enhanced company culture by organizing company events and professional development opportunities.
- Assisted in CNESST claim processes, maintaining compliance while supporting internal communications around workplace safety and recovery protocols.
Playground Poker
Recruitment Specialist
08.2018 - 04.2019
Job overview
- Created and optimized job descriptions to attract qualified candidates while aligning with organizational goals and departmental needs.
- Collaborated in the creation and enhancement of HR policies, documentation, and visual tools, improving internal communication and onboarding consistency.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Screened and interviewed candidates, streamlining the hiring process and ensuring strong cultural and role fit.
- Coordinated training schedules and delivered multilingual onboarding sessions (English, French, Spanish), fostering inclusive onboarding experiences and reducing time-to-productivity.
- Facilitated successful hiring events, leading to numerous hires from diverse industries and backgrounds.
- Supported the execution of internal marketing campaigns and cross-functional projects, contributing to improved brand awareness and employee engagement.
Marianopolis College
Development and Alumni Affairs Office Clerk (Contract)
09.2017 - 07.2018
Job overview
- Maintained and updated filing systems, inventory logs, mailing lists, and digital databases, ensuring accurate records and easy access to critical information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Drafted and prepared internal and external documents, contributing to clear communication.
- Reviewed files, records and other documents to obtain information to respond to requests.
Passport Canada and Immigration, Refugees and Citizenship
Customer Service Representative (Contracts)
05.2015 - 05.2017
Job overview
- Provided clear and accurate information to customers by phone, verifying application statuses and proactively gathering missing details to expedite case processing.
- Maintained detailed records of customer interactions, ensuring consistent follow-up and supporting internal reporting on service trends and resolution timelines.
- Handled escalated calls efficiently, finding satisfactory resolutions.
Education
Concordia UniversityMontreal, QC
Certificate from Social Media Marketing
01-2026
McGill UniversityMontreal, QC
Certificate from Human Resources Management
01-2024
Dawson CollegeMontreal, QC
Diploma from Social Services
01-2015
Skills
- HR policies and procedures
- Recruitment and selection
- Employee engagement
- Onboarding, training, and development
- Networking and relationship building
- Compensation analysis
- Payroll and benefits administration
- Course material creation
Spoken & Written Languages:
English
Native or Bilingual
French
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HR Coordinator
UFP Canada
05.2020 - Current
Recruitment Specialist
Playground Poker
08.2018 - 04.2019
Development and Alumni Affairs Office Clerk (Contract)
Marianopolis College
09.2017 - 07.2018
Customer Service Representative (Contracts)
Passport Canada and Immigration, Refugees and Citizenship
05.2015 - 05.2017
Concordia University
Certificate from Social Media Marketing
McGill University
Certificate from Human Resources Management
Dawson College
Diploma from Social Services
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