Andrea Osorio

• Secure permanent housing placements for individuals experiencing homelessness

• Match clients to PSH, Section 8, subsidized, and affordable market-rate housing

• Assist with housing applications, documentation, and eligibility requirements

• Coordinate with landlords and housing providers to advocate for client placement

• Maintain accurate HMIS and Coordinated Entry System documentation

• Track housing progress and support successful housing transitions

• Answered client questions about lease and rental agreements and advocated on behalf of client needs.

• Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
• Explained rental and housing regulations to clients and helped each discover best options for housing.
• Answered client questions about lease and rental agreements and advocated on behalf of client needs.
• Oversaw housing plans for over 20 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
• Helped clients find permanent or temporary housing.

• Interviewed clients to determine their needs and goals for future living arrangements.
• Offered compassionate and attentive guidance to clients during moments of crisis and trauma.
• Completed intake assessment forms and filed clients' charts.
• Assessed clients' needs and determined eligibility for intake services.
• Built relationships with community agencies for timely service referrals.
• Facilitated client access to supportive services such as housing and job placement.
• Maintained accurate, up-to-date client records for reliable reference and communications.