Andrea Ortiz
Innisfil,ON
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
22
22
years of professional experience
Work History
Medical Coordinator
Sanitas International Organization
06.2002 - 06.2024
- Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
- Assisted with medical procedures when necessary to ensure optimal patient outcomes while adhering to safety protocols strictly.
- Increased the efficiency of healthcare teams through effective collaboration and coordination among physicians, nurses, and support staff.
- Collaborated closely with insurance companies to resolve any discrepancies or coverage issues on behalf of patients quickly, reducing financial stress for individuals and families.
- Implemented quality control measures to continually assess clinic performance, identifying areas for improvement and implementing solutions proactively.
- Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
Education
Associate of Applied Science - Process Management
Unisanitas
Colombia05.2015
Bachelor of Science - Physiotherapy
University of Rosario
Bogotá, Colombia10.2001
Skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Attention to Detail
- Self Motivation
- Adaptability and Flexibility
- Decision-Making
Languages
Spanish
Native or Bilingual
English
Elementary (A2)
Timeline
Medical Coordinator
Sanitas International Organization
06.2002 - 06.2024
Associate of Applied Science - Process Management
Unisanitas
Bachelor of Science - Physiotherapy
University of Rosario
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