ANDREA NITCHIE

• Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
• Positioned patients to provide comfort and promote better body alignment.
• Comforted family members, offered attentive listening and high level of emotional support.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Facilitated personal hygiene management, feeding and ambulation.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Upheld infection control and prevention policies across different patient-facing areas.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

• Upheld infection control and prevention policies across different patient-facing areas.
• Delivered high-quality care to acute patients in hospital facility.
• Transported patients between rooms and appointments or testing locations.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Documented patient information and care activities in electronic health record.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Aided patients with walking and limb exercises to improve strength and balance.
• Observed patient skin conditions and reported findings to registered nurse.
• Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.

Worked on an all womens dementia ward
- Developed patient trust and a rapport to assist the resident in feeling
comfortable with their care.
- Executed the patient care and provided support during resident meal times.

• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided prompt, polite and professional in-person and telephone customer service.