Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Nicholls

Oshawa

Summary

Dynamic professional with experience at Lakeridge Health, skilled in food safety and patient communication. Proven ability to enhance service quality and maintain high sanitation standards. Successfully managed cafe operations, fostering customer satisfaction and retention through effective menu development and vendor collaboration. Holds WIMS and material handling certificates.

Overview

24
24
years of professional experience

Work History

Dietary Aide

Lakeridge Health Corporation
05.2001 - 2023
  • Assisted in meal preparation, ensuring adherence to dietary guidelines and safety standards.
  • Delivered food trays to patients, maintaining proper presentation and temperature throughout service.
  • Collaborated with kitchen staff to efficiently manage inventory and replenish supplies as needed.
  • Monitored dietary needs of patients, reporting changes to nursing staff for timely adjustments.
  • Maintained cleanliness of dining areas and kitchen equipment, adhering to sanitation protocols.

Staffing Clerk

Lakeridge Health
08.2022 - 01.2023
  • Assisted in processing employee staffing requests and scheduling shifts efficiently.
  • Maintained accurate records of staffing assignments and personnel changes.
  • Coordinated communication between departments to fulfill staffing needs promptly.
  • Assisted in payroll processing tasks, ensuring timely payments to all temporary staff members in accordance with company policies and procedures.

Cafe Owner

General Motors Co
08.1998 - 01.2010

Managed operations of cafe within GM dealerships, ensuring high-quality service and customer satisfaction.

  • Managed daily cafe operations, ensuring efficient service and adherence to health standards.
  • Developed menu offerings based on customer preferences and seasonal ingredients.
  • Fostered a welcoming environment, enhancing customer satisfaction and retention rates.
  • Collaborated with local vendors to source high-quality ingredients for menu items.
  • Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
  • Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.

Education

Microsoft Engineering

Toronto School of Business
Pickering, ON
05-2000

Skills

    WIMS certificate

    Material handling certificate

  • Time management
  • Cleaning and sanitizing
  • Patient communication
  • Verbal communication
  • Food handling safety
  • Sanitation practices
  • Food safety
  • Kitchen equipment operation
  • Dietary guidelines

Languages

English
Full Professional

Timeline

Staffing Clerk

Lakeridge Health
08.2022 - 01.2023

Dietary Aide

Lakeridge Health Corporation
05.2001 - 2023

Cafe Owner

General Motors Co
08.1998 - 01.2010

Microsoft Engineering

Toronto School of Business
Andrea Nicholls