Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Munoz-loera

Banning

Summary

Professional with extensive experience in patient interaction and operational management within healthcare settings. Responsibilities included greeting patients, obtaining imaging, and presenting treatment plans while ensuring compliance with sterilization protocols. Supervised a team, providing training to enhance customer satisfaction and managed daily operations, including scheduling and task assignments. Demonstrated effective communication skills in both English and Spanish, resolving customer complaints efficiently and maintaining accurate records of transactions and employee performance.

Overview

7
7
years of professional experience

Work History

Registered Dental Assistant

Beaumont dental center
Banning
03.2018 - Current
  • Greeting and dismissing patients, obtaining x-ray imaging, presenting treatment plan, assisting general and specialty practices, sterilization, answering calls, scheduling, and ordering supplies.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Trained new employees on store policies, procedures and customer service standards.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.

Education

College Diploma With A 4.0 -

Concorde Career College
San Bernardino, CA
05-2015

High School Diploma -

Riverside County Continuation Edu
Banning , CA
06-2007

Skills

  • Good communication skills
  • Bi lingual English and Spanish
  • Great leadership

Timeline

Registered Dental Assistant

Beaumont dental center
03.2018 - Current

College Diploma With A 4.0 -

Concorde Career College

High School Diploma -

Riverside County Continuation Edu
Andrea Munoz-loera