Andrea Mulvihill

• Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
• Contributed to the establishment''s positive reputation through consistent delivery of exceptional desserts and pastries.
• Consistently met production deadlines by efficiently prioritizing tasks in a fast-paced environment.
• Ordering all linens and alcohol
• Closing all registers and balancing daily totals
• Opening and closing restaurant.
• Strict inventory management.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
• Cycled menus to keep offerings fresh and interesting for customers.
• Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
• Implemented efficient production techniques, reducing waste and improving overall pastry quality.

Managed daily activities

Created schedules

Ensured quality products being distributed to customers

Responsible for all daily sales deposits and accounting

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service.

• Developed customized training materials tailored to individual learning needs, ensuring a higher retention rate among trainees.
• Fostered strong relationships with trainees by maintaining an approachable demeanor and offering ongoing support throughout their development journey.
• Facilitated role-playing scenarios and group discussions to simulate real-life customer interactions, enhancing trainee preparedness for live service situations.
• Enhanced customer satisfaction by providing exceptional training to customer service representatives.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills.
• Following all guidelines from Public Health for nutritional requirements.
• First point of contact for all health inspections. Passed all inspections with exceptional results for cleanliness.