Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
ANDREA MITCHELL-ROBINSON

ANDREA MITCHELL-ROBINSON

Oshawa,Ontario

Summary

I have a proven record of success in productive program development, effective team leadership and capacity building. I am well-seasoned in developmental services, endorsed by over 20 years of experience in person-centered support, specializing in behavioural management.

I possess a positive, insightful, natural ability to coach individuals and have successfully united teams to those shared goals. I am invested in breaking down systematic barriers and providing unique opportunities to people with disabilities by delivering occasions to advocate for diversity and equality.

Through various partnerships and stand-alone events, building brand awareness and raising funds, I have successfully managed the planning, roll-out, marketing and budgeting of events that require long-term and short-term project initiatives. Most of them involve individuals with disabilities in different capacities.

I genuinely love providing compelling life-changing experiences for the people I serve and staff that I have worked with in this sector by using the following key competencies: Needs assessments, program planning, data management, impact and sustainability implementations, progress reports, administration and financial management, partnership development, employment stabilization, effective problem-solving, and staff performance management.

Overview

9
9
years of professional experience

Work History

Transitional Support Manager

Christian Horizons
08.2018 - Current
  • Coach 40 plus direct reports through day-to-day work and complex problems.
  • Manage a three million dollar budget yearly.
  • Analyzed behavioral data to identify trends and solutions, and improve the quality of life for people experiencing difficulty.
  • Connect individuals with clinical professionals and develop community participation plans.
  • Maintain compliance case files and program details.
  • Advocate for clients in exploring career options and vocational goals.
  • Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
  • Liaised with community partners to enhance employment and voluntary opportunities for individuals with disabilities.
  • Led assessments for clients with physical, emotional, intellectual and behavioural disabilities.
  • Collaborate and consult with community professionals to understand the required prescribed programs and treatments (such as Physicians, Psychiatrists, Specialists, Psychologists, Social Workers, Behaviour Therapists, Teachers, etc.)
  • Report and access ongoing risk management.
  • Establish an effective communication system with families, advocates, and agencies; specific to persons supported to provide progress reports and resolve issues and conflicts.
  • Ensure that property maintenance meets organization standards while addressing specific property requirements unique to a Designated Treatment Program


Transitional Support Professional

Christian Horizons
10.2014 - 08.2018
  • Understand and implement support procedures, prescribed treatments, and protocols designed to address the clinical behavioural and/or mental health needs of people using services.
  • Empower individual choice and promote access to natural/community supports available in a manner that is keeping with the clinical, behavioural, and mental health through person-centered supports.
  • Perform household and property maintenance duties as required (e.g., inspections, maintenance checks, fire drills, and alarm testing).
  • Foster independence by identifying responsibilities, teaching positive coping skills, and providing mentoring
  • Advocate for access to community activities/programs/friendships.
  • Support the team in effective documentation (support notes, health records, clinical reports, exceptional occurrence).
  • Liaise with community professionals such as Physicians, Specialists, Psychologists, Social Workers,
  • Behaviour Therapists, Teachers, Employment personnel,
  • Coordinate program activities so that treatment plans and professional recommendations are communicated to and implemented by the team.
  • Coordinate preparation for team meetings as assigned.

Education

Diploma - Community Service Worker

George Brown College
Toronto, ON
04.2005

Skills

  • QAM and IPAC Compliance
  • Health and Safety Standards
  • Team Development
  • Certified Event Planner
  • Manage Budgets
  • Crisis Management
  • Conflict Resolution
  • Decisive Decision-Making
  • Strategic Planning
  • Creating Organizational Policies and Procedures

Timeline

Transitional Support Manager

Christian Horizons
08.2018 - Current

Transitional Support Professional

Christian Horizons
10.2014 - 08.2018

Diploma - Community Service Worker

George Brown College
ANDREA MITCHELL-ROBINSON