Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea McKitrick

Prince George ,British Columbia

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Telus Mobility
06.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.

Sales Representative

Telus Mobility
04.2013 - 06.2021
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.

Education

High School Diploma -

PGSS
Prince George
2008

Skills

  • Operations Management
  • Task Delegation
  • Recruiting and Interviewing
  • Staff Development

Languages

English

Timeline

Assistant Manager

Telus Mobility
06.2021 - Current

Sales Representative

Telus Mobility
04.2013 - 06.2021

High School Diploma -

PGSS
Andrea McKitrick