Andrea Mateo Aguirre
North York,ON
Summary
Adept in operational planning and proficient communication, I significantly enhanced patient interaction and streamlined processes at Dr. Isakow & Associates. My expertise in efficient data management and client service proficiency, alongside a consistent track record of meeting tight deadlines, showcases my ability to lead teams and optimize office administration effectively.
Overview
7
7
years of professional experience
Work History
Financial and Scheduling Coordinator
Dr. Isakow & Associates
Toronto, Ontario
02.2018 - Current
- Ensured accuracy in maintaining patient information.
- Enhanced patient interaction using diverse media.
- Met deadlines through effective communication with insurance providers regarding patient coverage.
- Collected payments from patients in accordance with established policies and procedures.
- Generated detailed reports in a timely manner, and trained new hires on proper office procedures related to patient care and record keeping.
- Oversaw the creation and management of patient referrals.
Optometrist Clerical Associate
Dr. Markowitz
Toronto, Ontario
12.2017 - 12.2018
- Provided primary assistance to patients' needs via telephone, email, and face-to-face interactions each day.
- Ensured efficient patient flow through coordinated clinic schedules.
- Coordinated patient referrals with various healthcare professionals.
- Managed administrative duties, including scheduling and correspondence.
- Oversaw inventory control and processes efficiently.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Education
Diploma - Business Administration: Human Resources
Seneca College of Applied Arts And Technology
Toronto, ON06-2023
Diploma - Social Work Services: Immigration & Refugees
Seneca College of Applied Arts And Technology
Toronto, ON06-2017
Skills
- Effective team leadership
- Proficient communication skills
- Analytical problem-solving
- Operational Planning
- Task prioritization skills
- Experienced with Microsoft Office Suite
- Efficient data management
- Experienced with multiple software applications
- Client service proficiency
- Deadline-oriented planning
- Office administration
- Time management skills
- Training new employees
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portugese
Professional
French
Limited
References
References available upon request.
Timeline
Financial and Scheduling Coordinator
Dr. Isakow & Associates
02.2018 - Current
Optometrist Clerical Associate
Dr. Markowitz
12.2017 - 12.2018
Diploma - Business Administration: Human Resources
Seneca College of Applied Arts And Technology
Diploma - Social Work Services: Immigration & Refugees
Seneca College of Applied Arts And Technology
Similar Profiles
Grace HolmesGrace Holmes
Optometric Technician at Dr. Neil Carvalho & AssociatesOptometric Technician at Dr. Neil Carvalho & Associates
Macy LavalleeMacy Lavallee
Ophthalmology Technician & Front Desk at Dr Dolgoff & AssociatesOphthalmology Technician & Front Desk at Dr Dolgoff & Associates
Jordan SalvatorJordan Salvator
Dental Assistant at Dr. Lawrence E. Hughes & AssociatesDental Assistant at Dr. Lawrence E. Hughes & Associates
Shahram Asghar ZadehShahram Asghar Zadeh
Cook at MyselfCook at Myself
Jeet P ParmarJeet P Parmar
CAP 3 Associate at Walmart CanadaCAP 3 Associate at Walmart Canada