Andrea Martinez
San Jacinto
Summary
Dynamic Team Leader at Panera Bread with a proven track record in enhancing customer satisfaction through effective goal setting and problem-solving. Skilled in cash handling and fostering teamwork, I empowered team members to excel by leveraging their strengths, resulting in a more collaborative and inclusive work environment.
Overview
4
4
years of professional experience
Work History
Team Leader
Panera Bread
05.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
Associates - Science
Mt. San Jacinto College
San Jacinto, CA05.2025
High School Diploma -
San Jacinto Valley Academy
San Jacinto, CA06.2023
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Goal setting
- Cash handling
Additional Information
Also volunteered at Jacob Weins Elementary School for about two years ! Helped in classroom setting as well as the after school program.
Languages
Spanish
Native or Bilingual
Timeline
Team Leader
Panera Bread
05.2021 - Current
Associates - Science
Mt. San Jacinto College
High School Diploma -
San Jacinto Valley Academy
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