Andrea Lozano
Camarillo
Summary
Highly motivated and driven to create outstanding customer experiences through great communication, organization, and attention to detail. Bilingual in English and Spanish, allowing for effective service and ensuring the customer is always happy. Experienced in front-desk operations, retail sales, and customer engagement, with a reputation for reliability, proactivity, and quick learning. Currently pursuing a Bachelor's degree in Psychology, combining strong interpersonal skills with a genuine passion for helping others and exceeding expectations in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
European Wax Center
Newport Beach
10.2025 - 01.2026
- Checked clients in and out using the appointment system efficiently.
- Delivered information about services offered at center via phone calls to assist clients in making informed decisions.
- Followed up with clients via calls or texts to confirm appointments.
- Promoted repeat visits through proactive communication, fostering client relationships and loyalty.
- Guided first-time guests on services, pricing, and expectations to enhance their experience and comfort.
Sales Associate
Levis Strauss & Co
Camarillo
08.2023 - 09.2024
- Guided customers in product selection with tailored recommendations on sizing and styling, enhancing their shopping experience.
- Greeted customers warmly, fostering a welcoming atmosphere that contributed to a positive shopping experience.
- Ensured cleanliness of floors, windows, and displays to maintain an inviting store environment.
Education
Bachelor of Arts - Psychology
University of California, Irvine
Irvine, CA06-2028
Skills
- Customer service
- Customer interaction
- Telephone etiquette
- Time management
- Multitasking
- Team collaboration
- Problem-solving
- Communication
Timeline
Front Desk Receptionist
European Wax Center
10.2025 - 01.2026
Sales Associate
Levis Strauss & Co
08.2023 - 09.2024
Bachelor of Arts - Psychology
University of California, Irvine