Andrea Lopez
Bakersfield
Summary
I have really great communication skills and a very outgoing personality. I get along with all my peers and customers. I enjoy learning new things that are very hands on. I have been out in situations where a customer was frustrated and i was able to make my customer happy by listening to them and asking questions to make their drink the way they wanted.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Bakersfield
05.2023 - Current
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Restocked product displays based on demand and projected sales.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Stocked shelves with ingredients needed to make coffee drinks.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Operated cash registers to process customer payments.
Skills
- Beverage preparation
- Recipe memorization
- Point of sale
- Food safety
- Customer engagement
- Team collaboration
- Time management
- Attention to detail
- Workstation organization
- Customer service
- Food preparation
- Cleanliness
- Order taking
- Friendly and outgoing
Languages
Spanish
Limited
Certification
- Food handlers completed in 2023
References
References available upon request.
Timeline
Barista
Starbucks
05.2023 - Current