Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Andrea Lafleur

Andrea Lafleur

Timmins,ON

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Night Shift Supervisor/Janitorial Cleaner

NOFSI
Timmins, Ontario
2023.08 - Current
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

COVID Administrator

NORCAT
Gogama, Ontario
06.2021 - 09.2021
  • Worked with customers to understand needs and provide excellent service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Implementing cost-saving initiatives that addressed long-standing problem.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Developed team communications and information for meetings.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Received and processed stock into inventory management system.
  • Improved operations through consistent hard work and dedication.
  • Monitored company inventory to keep stock levels and databases updated.

Housekeeper

Outland
Gogama, Ontario
02.2021 - 06.2021
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Responded to requests from patrons for linens and toiletries.

Server and Dish Washer

JnL Retreat
Gogama, Ontario
01.2021 - 03.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Nursing

RPN
01.2009 - 07.2019
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Documented care actions by completing records and logs in medical software system.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Business Owner

Major Cleaning
Timmins, Ontario
02.2016 - 05.2018
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Trained and coached new and existing employees to boost staff productivity.

Education

Mining Potential

College Boreal
Timmins
06.2022

Practical Nursing

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
12.2009

High School Diploma -

O'Gorman High School
Timmins, ON
06.2007

Skills

  • Administrator leadership
  • Problem-Solving
  • PPE Compliance
  • MS Office
  • Teamwork and Collaboration

Certification

  • HMIS Training - 2022
  • Working at Heights Training - 2022
  • CPR-2022
  • Lock out Tag Out 2022
  • Transportation Of Dangerous Goods For Driver 2022
  • LakeShore Gold Surface and Underground Orientation 2022
  • Traffic Control Signals 2021
  • Fire Extinguisher Awareness 2021
  • Workplace Violence and Harassment 2021


Timeline

Night Shift Supervisor/Janitorial Cleaner

NOFSI
2023.08 - Current

COVID Administrator

NORCAT
06.2021 - 09.2021

Housekeeper

Outland
02.2021 - 06.2021

Server and Dish Washer

JnL Retreat
01.2021 - 03.2021

Business Owner

Major Cleaning
02.2016 - 05.2018

Nursing

RPN
01.2009 - 07.2019

Mining Potential

College Boreal

Practical Nursing

Conestoga College Institute of Technology And Advanced Learning

High School Diploma -

O'Gorman High School

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Andrea Lafleur