Dynamic and results-oriented professional with a proven track record at McMaster University, excelling in office administration and project coordination. Leveraged advanced Microsoft Excel skills and exceptional time management to streamline operations, enhance team productivity, and drive successful project outcomes. Demonstrated ability to maintain confidentiality and foster cross-departmental collaborations, showcasing strong problem-solving capabilities and a commitment to excellence.
Overview
13
13
years of professional experience
Work History
Senior Advisor, Grants & Awards,
McMaster University, Faculty of Science
05.2024 - Current
Collected, arranged, and input information into database system.
Gathered, organized and input information into digital database.
Developed strong relationships with researchers, through regular communication and excellent customer service.
Participated in conferences and networking events as a n office representative, expanding brand recognition within faculties
Administrative Assistant
McMaster University, SCI UG Research Office
09.2022 - 04.2024
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Streamlined communication processes within the organization, improving information flow among team members.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Opened and properly distributed incoming mail to promote quicker response to researchers inquiries.
Facilitated cross-departmental communication, organizing meetings to discuss future fundings opportunities for researchers.
Oversaw faculty grants and grant approvals
Communicated proposal deadlines to researchers and department leadership
Assisted in event coordination and operational streamlining
Provided administrative support to ADR Team
Served as Health and Safety Committee secretary
Volunteered as First Aid and Fire Warden for the department
Office Administrator
PureRealty Brokerage
05.2019 - 07.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Reconciled account files and produced monthly reports.
Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Contributed to a positive work environment by fostering strong working relationships among colleagues.
Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Leveraged data and analytics to make informed decisions and drive business improvements.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.
Facilitated transition to remote work by setting up efficient virtual office systems, maintaining productivity during challenging times.
Self-motivated, with a strong sense of personal responsibility, with proven ability to learn quickly and adapt to new situations.
Marketing Intern
VPI Working Solutions
06.2018 - 05.2019
Contributed to the creation of compelling content for company blog, newsletter, and website.
Developed and executed company marketing strategy
Created and maintained online content
Marketed through social media platforms
Audited communication channel
Freelance Designer
Self-employer
10.2017 - 04.2018
Developed innovative design concepts for improved brand recognition and customer engagement.
Developed social media solutions
Created online content and marketing materials
Used Adobe Creative Suite to edit images for use in marketing materials and website content.
Created marketing materials, including brochures, flyers and product catalogs to brand standards.
Designed eye-catching promotional materials, driving increased event attendance and participation rates.
Educational Programming Assistant
West Vancouver Museum BC
06.2015 - 06.2017
Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
Proofread and edited documents for accuracy and grammar.
Volunteered to help with special projects of varying degrees of complexity.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Greeted guests in with friendliness and professionalism.
Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Implemented educational programming
Developed school outreach programs
Assisted with museum operations and special events
Project Coordinator (Summer Job)
Red Tree Collective
04.2016 - 08.2016
Promoted and marketed through social media
Organized workshops and assisted in artistic programming
Managed communications scheduling
Developed marketing outreach initiatives
Created graphic designs for public artwork
International Student Director.
Camosun College – Victoria, BC
05.2011 - 08.2014
Enhanced student engagement by incorporating multimedia resources and relevant news into the curriculum.
Evaluated student work using formative and summative assessments, providing valuable feedback for both learners and educators alike.
Collaborated with faculty members to develop interdisciplinary projects, fostering holistic learning experiences for students.
Implemented innovative teaching techniques that catered to various learning styles, increasing overall student success rates.
Expanded cultural awareness of international student issues Built cross-cultural connections through outreach activities Developed inter-departmental connections Organized special events in the local community Established co-curricular programming opportunities
Education
No Degree - Business Administration Diploma -HR Specialization
Hamilton, ON
No Degree - Project Management Foundations Certificate
LinkedIn Learning - Virtual Learning Course
Online Studies
Bachelor of Fine Arts (BFA)Visual Arts Mayor
Emily Carr University of Arts And Design -
Vancouver, BC
06-2022
Visual Arts, Diploma
Camuson College
Victoria, BC
06-2015
Arts And Science Studies Diploma
Camosum College
Victoria
06-2011
Skills
Data Entry
Advanced skills in Microsoft Excel, Access, PowerPoint Adobe Creative Office Administration
Advanced bookkeeping (LoneWolf, QuickBooks) Fluent in Spanish
Time Management
File Organization
Customer and client relations
Critical Thinking
Strong Problem Solver,
Office Management
Languages
Spanish
Native or Bilingual
Timeline
Senior Advisor, Grants & Awards,
McMaster University, Faculty of Science
05.2024 - Current
Administrative Assistant
McMaster University, SCI UG Research Office
09.2022 - 04.2024
Office Administrator
PureRealty Brokerage
05.2019 - 07.2022
Marketing Intern
VPI Working Solutions
06.2018 - 05.2019
Freelance Designer
Self-employer
10.2017 - 04.2018
Project Coordinator (Summer Job)
Red Tree Collective
04.2016 - 08.2016
Educational Programming Assistant
West Vancouver Museum BC
06.2015 - 06.2017
International Student Director.
Camosun College – Victoria, BC
05.2011 - 08.2014
No Degree - Business Administration Diploma -HR Specialization
No Degree - Project Management Foundations Certificate
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