Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Andrea Jewitt

Vancouver,BC

Summary

Dynamic, dependable, results-oriented individual with extensive experience in the customer service and hospitality industry. Strong team player who enjoys challenges and takes the initiative to learn new skills. Greeted and accommodated guests, building positive experience from first interaction. Used good communication skills to reduce guest dissatisfaction. Provided excellent customer service by anticipating needs and responding promptly to requests. Exercised focus and concentration to keep track of tables and remember orders. Attended company and restaurant required trainings and meetings, improving skills. Informed kitchen of special dietary needs or requests, delivering personalized meal options. Recruit, hire, train, schedule and supervise a team of employees. Implement productivity, quality, sales, and high customer service standards. Successfully build relationships with customers, employees, and suppliers. Perform opening and closing duties.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Server

Yolks
04.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Team Lead, Floor Manager

MeeT Restaurant
11.2015 - 08.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Assistant Team Leader

Whole Foods Market
05.2014 - 01.2016

Executive Suite Supervisor/Server

Aramark Sports & Entertainment Rogers Arena
09.2002 - 03.2014

Education

Completed coursework towards O.S.S.D -

Victoria Park Secondary School
Toronto, Ontario

Skills

  • Overseeing Daily Activities
  • Team Contribution
  • Staff Training
  • Team Growth
  • Customer Experience
  • Upselling Strategies
  • Guest Engagement
  • Strong Work Ethic
  • Exceptional customer service

Certification

2004223 (S.I.R)

Personal Information

Title: Server

Timeline

Server

Yolks
04.2023 - Current

Team Lead, Floor Manager

MeeT Restaurant
11.2015 - 08.2021

Assistant Team Leader

Whole Foods Market
05.2014 - 01.2016

Executive Suite Supervisor/Server

Aramark Sports & Entertainment Rogers Arena
09.2002 - 03.2014

Completed coursework towards O.S.S.D -

Victoria Park Secondary School
Andrea Jewitt