Andrea Hernandez
San Francisco,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Hair Stylist/assistant
Acute Collective
05.2022 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Offered exceptional service and support to walk-in and scheduled customers.
- Answered telephone calls to provide information and schedule new appointments.
Sales Associate
Luz De Luna
12.2021 - 12.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Dog Playcare Attendant
Good Dog Playcare
05.2017 - 05.2020
- Supported dogs wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Trained dogs in behavioral compliance or other special routines or commands.
- Exercised about 4-6 dogs regularly with rigorous play activities.
- Cleaned up after and food and water bowls to provide clean environment for pets.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Host
Bartlett Hall
02.2012 - 10.2017
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Supported needs of 2 - 10 person wait staff who attended to specific needs of countless customers daily for restaurant and brewery with social relevancy and intentionality.
Education
Cosmetologist -
San Francisco Institute of Esthetics And Cosmetology
San Francisco, CA02.2022
GED -
Downtown Highschool
San Francisco, CA06-2011
Skills
- Strong organization and time management
- Written and oral communication skills
- Able to handle phones, emails, and scheduling
- Detail-oriented and dependable
- Inventory control procedures
- Basic computer skills
- Tech-Savvy
- Housekeeping duties
- Health and safety regulations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hair Stylist/assistant
Acute Collective
05.2022 - Current
Sales Associate
Luz De Luna
12.2021 - 12.2022
Dog Playcare Attendant
Good Dog Playcare
05.2017 - 05.2020
Host
Bartlett Hall
02.2012 - 10.2017
Cosmetologist -
San Francisco Institute of Esthetics And Cosmetology
GED -
Downtown Highschool
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