Summary

Overview

Work History

Education

Skills

Languages

Timeline

Andrea Hernandez

San Francisco,CA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

years of professional experience

Work History

Hair Stylist/assistant

Acute Collective

05.2022 - Current

Scheduled customer appointments and rearranged individual time slots to meet demand.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Processed payments, entering sales in register for prompt customer service.
Offered exceptional service and support to walk-in and scheduled customers.
Answered telephone calls to provide information and schedule new appointments.

Sales Associate

Luz De Luna

12.2021 - 12.2022

Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions about sizing, accessories, and merchandise care.
Prepared merchandise for sales floor by pricing or tagging.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Dog Playcare Attendant

Good Dog Playcare

05.2017 - 05.2020

Supported dogs wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Trained dogs in behavioral compliance or other special routines or commands.
Exercised about 4-6 dogs regularly with rigorous play activities.
Cleaned up after and food and water bowls to provide clean environment for pets.
Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.

Host

Bartlett Hall

02.2012 - 10.2017

Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Supported needs of 2 - 10 person wait staff who attended to specific needs of countless customers daily for restaurant and brewery with social relevancy and intentionality.

Education

Cosmetologist -

San Francisco Institute of Esthetics And Cosmetology

San Francisco, CA

02.2022

GED -

Downtown Highschool