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Compassionate Continuing Care Assistant with experience at Shannex ElK Court, skilled in dementia care and vital signs monitoring. Successfully enhanced residents' quality of life through personalized support and safety protocols. Recognized for fostering a nurturing environment while maintaining privacy and confidentiality, ensuring both comfort and wellbeing for all residents.

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Adapt at delivering compassionate care and clinical judgment, I significantly enhanced patient satisfaction in Long Term Care setting. My interpersonal skills and ability to foster interdisciplinary collaboration have been pivotal in improving resident care outcomes. Committed to continual learning and advocacy, I embody teamwork and compassionate care in every aspect of nursing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented Quality Control Technician adept at reviewing materials and finished products for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.

Experienced safety and service professional with over 30 years of experience supporting individuals in high-stress and sensitive situations. Demonstrated ability to assess risk, exercise sound judgment, and manage complex cases with empathy, professionalism, and discretion. Known for clear communication, emotional intelligence, and adaptability in fast-paced, customer-facing environments while maintaining confidentiality and a high standard of care.

Seeking the opportunity to expand skills, knowledge and experience. I’m a dependable and highly motivated, hardworking Automotive Technician with the ability to work constructively as part of a team, in order to further develop as a professional. Organized, efficient and always willing to go the extra mile to complete any tasks.

Dynamic General Manager with a proven track record at Tommy's Express Car Wash, excelling in team leadership and operational excellence. Skilled in performance analysis and team training, I have customer loyalty and achieved high satisfaction rates through exceptional service and strategic marketing initiatives. Committed to driving growth and enhancing employee engagement.

I have worked in the Ambulance Service for twenty five years moving from patient transport to Technician, Paramedic ,Clinical Team Leader and now a Critical Care Paramedic.
During this time I have been part of a development which has seen advanced clinical, academic knowledge, and skills, move our profession into its own unique speciality, and my job into a career I am extremely passionate about.
I am a highly motivated individual who is very passionate about the pre-hospital environment. I take pride in every task I undertake and start each day with a purpose. At each stage in my career I have felt an immense sense of achievement and fulfilment.
I have always wanted to remain in the clinical arena and apply research into practice to enable best clinical outcome for my patients, but in the bigger picture, challenge what is possible by working with or empowering people to do the same, thereby changing outcome and turning the deficiencies we see in our service into positive outcomes for our patients.
Under the support and guidance of some outstanding colleagues in a variety of fields I have developed excellent skills in leadership and teaching. I enjoy and advocate leading by example, teaching whenever an opportunity arises, dealing with confrontation in a diplomatic manner, which may also involve employing crew resource management skills (CRM), and most importantly know when to step aside, and coaching others to lead.
One of the steepest learning curves I have experienced is the human factors affecting my role, these can range from one to one situations with staff who need anything from help guidance or support, to highly stressfully situations out in the pre-hospital environment where staff and patients may need a great deal of diplomatic support and direction with clinical or managerial guidance. However the human factors can extend beyond these issues and into subjects like, management to change practice, which many people can also find stressful and if not dealt with appropriately will inevitability hinder the development of our role and therefore affect patient care
This was a skill I learnt from my mentorship course (Paramedic Placement Educator), since completing this course I have been able to recognise different learning styles and adapt my teaching plans to specific individuals which in turn I believe creates a more robust team.
I am an optimist who sees problems as challenges and believe life is for living. I work hard but always make sure I am getting a good balance between work and home. When I am at home take time to relax with my family, I have two children who keep me active, motivated and play a big part in my life.
I am an excellent team player who can also take initiative and lead whenever is needed but I also know when to stand back. I have immense respect for my peers

I’m a friendly and approachable retail professional with over two years’ experience in customer service, cash handling, and sales in busy store environments. I have strong communication and organisational skills and enjoy working as part of a team, while also taking on leadership responsibilities when needed. I am confident handling till operations accurately and efficiently, providing excellent customer service, and supporting smooth day-to-day store operations. I’m looking for a role with increased responsibility where I can use my skills, contribute to the team, and continue to grow professionally.

Facilities management professional with strong track record in ensuring efficient operations and safety compliance. Skilled in project management, budgeting, and vendor relations. Known for fostering teamwork and adapting to changing needs to achieve optimal results. Dependable in maintaining and improving facilities to support organizational goals. Expert in training employees and utilizing organized methods to efficiently manage daily planning, scheduling, and customer service needs. Proficient in handling hazardous materials, implementing cleaning protocols, and ensuring maintenance compliance.


Andrea Henry

Summary

Overview

Work History

CCA/ LTCA

CCA

PERSONAL SUPPORT WORKER

Education

Diploma - Practical Nursing

CERTIFICATE - Community Care Assistant

CERTIFICATE - Falls Prevention in Primary Care, Falls and Dementia

CERTIFICATE - Fundamentals of Palliative Care Course I & II

Skills

Timeline

CCA/ LTCA

CCA

PERSONAL SUPPORT WORKER

CERTIFICATE - Community Care Assistant

CERTIFICATE - Falls Prevention in Primary Care, Falls and Dementia

CERTIFICATE - Fundamentals of Palliative Care Course I & II

Diploma - Practical Nursing

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