Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Hall

Lyndhurst,ON

Summary

Dedicated professional developing expertise in courtroom procedures at the Ministry of the Attorney General. Known for attention to detail and strong team communication, I contribute to efficient courthouse operations and exceptional public service. Committed to continuous learning and enhancing operational effectiveness.

Overview

13
13
years of professional experience

Work History

Court and Client Representative

Ministry of the Attorney General
Kingston, ON
01.2025 - Current
  • Provides courtroom and in-office assistance for legal proceedings, including in-person, virtual, and hybrid appearances to support efficient court operations.
  • Prepares, reviews, and processes legal documents and court records, maintaining accuracy, proper formatting, and compliance with court protocols.
  • Operates and manages courtroom technologies, such as digital recording equipment and virtual hearing platforms, helping to facilitate smooth proceedings.
  • Collaborates with judges, lawyers, police, and the public, serving as a liaison to deliver timely and accessible information.
  • Maintains filing systems and documentation according to established procedures, improving workflow and overall staff efficiency.
  • Demonstrates strong organizational skills and adaptability in a fast-paced environment with unpredictable scheduling needs.
  • Handles sensitive information with discretion and empathy, upholding confidentiality and professionalism in all interactions.
  • Assists in a court reporter capacity to record proceedings when scheduling conflicts arise or coverage is needed.

Account Manager

Logo Luggage and Apparel
Mississauga, Ontario
01.2022 - Current
  • Develops and maintains professional relationships to identify business opportunities, expand client and supplier networks, and promote long-term growth.
  • Addresses customer inquiries related to pricing, stock status, and shipment schedules, and resolves concerns promptly to maintain high satisfaction levels.
  • Coordinates mock-up designs and completes order forms to align with client specifications for billing purposes.
  • Collaborates with the marketing team to design promotional materials and create release schedules for product sales, new launches, and seasonal initiatives.
  • Coordinates with production to provide order updates, manage deliveries, and implement quality control systems to reduce production errors.
  • Collects and analyzes customer feedback to identify trends and insights, assisting in product development to enhance customer satisfaction.

Judges Coordinator/Panel Judge

Canadian Cheer
Pickering, Ontario
05.2021 - Current
  • Coordinates travel and lodging logistics for judges, including booking accommodations, managing transportation, and communication of relevant details.
  • Troubleshoots and resolves technical issues with judging software and computer equipment, minimizing disruption and ensuring uninterrupted event operations.
  • Fosters positive relationships and inclusive communication with judges and event staff, cultivating a supportive and professional working environment.
  • Evaluates and scores teams according to established criteria set by sport governing bodies, ensuring fair and accurate assessments during competitions.
  • Provides constructive feedback to teams, offering actionable insights aimed at improving skills, performance, and overall development for future competitions.
  • Stays updated with current rules, safety standards, and industry trends by actively participating in certifications, training sessions, and conferences.

Court Reporter

Ministry of Attorney General
Kingston, Ontario
05.2021 - 10.2021
  • Operated courthouse software to record virtual and in-person sessions, creating precise bookmarks that ensure efficient transcript preparation.
  • Captured key details of legal proceedings, including names, dates, times, and locations, ensuring accurate and comprehensive record keeping.
  • Monitored courtroom technology, ensuring all equipment functioned properly to support smooth and efficient court proceedings.
  • Proofread and edited recordings for compliance with legal standards prior to submission to record management.
  • Provided admin support to colleagues, fostering a collaborative and productive work environment to enhance overall team efficiency.
  • Prioritized and organized tasks to meet service goals and deadlines in a fast-paced environment.

Program Director

CheerForce AllStars
Oakville, Ontario
01.2012 - 09.2021
  • Organized and coordinated a variety of program schedules, supporting athlete development and accommodating all ability levels.
  • Directed weekly staff meetings to manage program operations, resolve issues, support company functions, and contribute to long-term planning.
  • Managed program marketing and promotional efforts, increasing community visibility and contributing to higher client retention.
  • Directed strategy and oversaw product design for pro shop merchandise, increasing revenue and improving the overall customer experience.
  • Developed staff training programs, conducted performance reviews, and planned engagement events to foster an inclusive work environment.
  • Designed and delivered training programs to ensure athlete safety, engagement, and achievement of individual and team performance goals.

Education

Graphic Design

Humber College
Toronto, Ontario

Psychology and Biology

Sir Wilfrid Laurier University
Waterloo, Ontario

High School

Our Lady of Mount Carmel Secondary School
Mississauga, Ontario

Skills

  • Precise attention to detail
  • Technology troubleshooting
  • Advanced organizational skills
  • Experienced at task prioritization
  • Strong problem-solving abilities
  • Skilled in various software applications
  • Effective team communication
  • Data entry and filing accuracy

Timeline

Court and Client Representative

Ministry of the Attorney General
01.2025 - Current

Account Manager

Logo Luggage and Apparel
01.2022 - Current

Judges Coordinator/Panel Judge

Canadian Cheer
05.2021 - Current

Court Reporter

Ministry of Attorney General
05.2021 - 10.2021

Program Director

CheerForce AllStars
01.2012 - 09.2021

Graphic Design

Humber College

Psychology and Biology

Sir Wilfrid Laurier University

High School

Our Lady of Mount Carmel Secondary School

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Andrea Hall