Open To Work
Andrea Hall
Shawnigan Lake,BC
Summary
Dynamic HR professional with over 10 years of experience partnering with senior leadership to drive organizational success, foster engaging workplace cultures, and implement innovative HR programs. Diplomatic communicator with a proven track record in scaling HR initiatives, building deep relationships across organizations, and translating business objectives into impactful people strategies. An empathetic, high-EQ business partner with strong business acumen, focused on collaborative partnerships for strategy execution. Flexible multitasker who can balance concurrent projects and competing priorities while adapting to rapidly shifting conditions.
Overview
11
11
years of professional experience
Work History
People Business Partner (Contractor - Remote)
Peet’s Coffee
Emeryville, CA
09.2021 - 10.2024
- Acted as multi-faceted business partner to support 5 retail district leaders and 51 store managers to drive employee engagement activities, implement employee relations’ initiatives, and facilitate employee 'climate' surveys.
- Served as a trusted HR partner supporting regional leaders and store managers, driving employee engagement, and facilitating HR initiatives aligned with business growth.
- Consulted with business leaders in respective client groups on employee relations, performance management, succession planning, employment law, and labor relations.
- Collaborated with peers to ensure policy interpretation consistency across retail organization.
- Led investigations into misconduct, ensuring confidentiality and fairness in managing employee concerns. Advocated for employees, when appropriate, and provided recommendations for action based on severity of violation and employee’s discipline history.
People Business Partner
MOD Super-Fast Pizza, LLC
Bellevue, WA
01.2020 - 05.2021
- Coordinated employee relations support functions for 2,000+ employees spread across 100+ stores in two states requiring continuous engagement with managers, squad members, and customers.
- Provided direct HR support to field operations, focusing on enhancing employee relations, engagement, and leadership support.
- Partnered with management to align HR solutions with business objectives, ensuring operational stability and workforce continuity during a pandemic.
- Trained and counseled managers on high-risk employee situations to prevent issues from escalating to litigation.
Human Resources Manager
Armstrong Flooring, Inc.
South Gate, CA
05.2018 - 05.2019
- Directed complex employee relations and HR functions to maintain stability through sudden transitions in leadership involving intensive talent recruitment and onboarding for key management roles.
- Implemented appropriate performance management measures and created facility-wide employee engagement initiatives which resulted in a 12% increase in engagement survey scores.
- Introduced behavioral assessments (DiSC) to improve team cohesiveness and conflict resolution, enhancing collaboration.
- Led talent acquisition and onboarding for leadership roles, aligning hiring strategies with organizational growth.
Human Resources Manager
Armstrong World Industries
St. Helens, OR
06.2013 - 05.2018
- Supervised employee engagement, training, and development operations as a key partner for senior leaders providing feedback, support, and recommendations while building leadership cohesiveness.
- Led employee engagement and leadership development programs, building a cohesive culture and improving internal communication.
- Implemented organizational initiatives to reduce attrition and improve collaboration across departments.
- Utilized change management models (ADKAR) to guide organizational transitions effectively.
Education
Master of Business Administration - Sustainable Innovation
Bachelor of Science - Organizational Communication
Skills
- Harassment
- Retaliation
- ADAA, FMLA, FLSA, OSHA
- CA Labor Regulations
- Strategic People Partnerships & Business Alignment
- Diversity, Equity & Inclusion Initiatives
- Performance Management & Talent Development
- Employee Engagement & Advocacy
- Company Policy Interpretation
- HR Program Development & Implementation
- Workforce Planning & Internal Mobility
- Compliance & Risk Management
- HRIS & Data Integrity (Workday, UKG, MS Office)
- Leave & Benefits Administration
- Change Management
- Strategic planning
Eligible To Work
- United States
- Canada
Certifications And Associations
- Individual Member, CPHR BC & Yukon
- Certified Facilitator, Development Dimensions International (DDI)
- Certified PPA Analyst, Thomas International
- ADKAR Train-the-Trainer
- Six Sigma Green Belt
Timeline
People Business Partner (Contractor - Remote) - Peet’s Coffee
09.2021 - 10.2024
People Business Partner - MOD Super-Fast Pizza, LLC
01.2020 - 05.2021
Human Resources Manager - Armstrong Flooring, Inc.
05.2018 - 05.2019
Human Resources Manager - Armstrong World Industries
06.2013 - 05.2018
University of Victoria - Master of Business Administration, Sustainable Innovation
Ball State University - Bachelor of Science, Organizational Communication