Directed operations events and community management initiatives, leveraging over 10 years of leadership experience in team supervision, scheduling, logistics, vendor coordination, and customer experience.
Overview
16
16
years of professional experience
Work History
Operations & Front of House Manager
Lil Lou’s BBQ
San Jose, CA
01.2025 - Current
Managed daily operations, staffing, scheduling, and workflow coordination
Supervised teams to ensure quality, compliance, and customer satisfaction
Oversaw inventory, vendor relationships, and ordering processes
Developed staff training and onboarding procedures
Event & Operations Lead
Edible Designs Catering
San Jose, CA
01.2025 - Current
Coordinated logistics for private and corporate events
Managed staff assignments, timelines, and client communication
Ensured event execution met client expectations and deadlines
Wellness Services Owner
The Sacred Spoon
CA
01.2010 - Current
Provided personalized wellness-focused services for private clients
Managed scheduling, client relations, and business operations
Specialized in dietary planning and client-specific needs
Operations & Training Manager
Shake Shack
San Jose, CA
01.2024 - 01.2025
Led onboarding, training, and team development initiatives
Managed scheduling, performance tracking, and quality control
Supported operational efficiency during high-volume periods
Owner & Community Program Manager
Down to Earth Urban Farm
Sanger, CA
01.2015 - 01.2023
Founded and operated a community-based program and event space
Organized workshops, educational programs, and private events
Managed marketing, vendors, budgeting, and logistics
Education
High School Diploma (or Equivalent) - undefined
California
Skills
Operations & Program Coordination
Team Leadership & Training
Scheduling & Logistics
Vendor & Inventory Management
Client & Community Relations
Event Planning
Administrative Support
Compliance & Safety Oversight
Budgeting & Planning
ADDITIONAL
Strong leadership and communication skills
Experienced in customer service, training, and team supervision
Skilled in Microsoft Office, scheduling software, and operations tools