Andrea Garcia
San Jose
Summary
Resourceful Field Service Representative known for high productivity and efficient task completion. Specializes in technical troubleshooting, customer service excellence, and workflow optimization. Excels in problem-solving, communication, and adaptability, ensuring seamless operations and customer satisfaction.
Overview
26
26
years of professional experience
1
1
year of post-secondary education
Work History
Field Service Representative
Daniels Health
Palo Alto
06.2023 - Current
- Inspecting and servicing Daniel’s medical waste containers and safety products throughout the hospital.
- Exchanging full sharps and biohazard containers, and ensuring they are properly placed and maintained.
- Working closely with nurses and clinical staff to ensure proper medical way, segregation and compliance with safety procedures.
- Performing physically demanding task, including standing and walking most of the day lifting containers weigh 40 to 50 pounds and pushing carts or pallets that may weigh several hundred pounds.
- Monitored inventory levels and stocked department with containers.
- Reporting customer concerns are operational issues to supervisors using company provided mobile devices.
- Overall, the role combines customer service, inventory management, safety, compliance, and hands-on physical work to help hospitals maintain a safe and efficient healthcare environment.
Certified Massage Therapist
Self Employed
San Jose
08.2000 - 01.2026
- Assessed client needs to create tailored treatment plans for effective pain relief.
- Utilized various massage techniques, including Swedish and deep tissue, for diverse clientele.
- Provided personalized massage therapy sessions to enhance client relaxation and well-being.
- Updated treatment records while maintaining the complete confidentiality of each client.
Education
Certified Massage Therapist - Massage Therapy Program
Trinity College
San Jose, CA 10.1999 - 08.2000
Independence, High School
San Jose, CASkills
- Inventory management
- Customer service
- Critical thinking
- Safety compliance
- Biohazard handling
- Work under pressure
- Multitasking
- Team collaboration
- Leadership
Timeline
Field Service Representative
Daniels Health
06.2023 - Current
Certified Massage Therapist
Self Employed
08.2000 - 01.2026
Certified Massage Therapist - Massage Therapy Program
Trinity College
10.1999 - 08.2000
Independence, High School