ANDREA FRESENGA
Burlington,ON
Summary
Results-driven Human Resources Specialist known for exceptional productivity and efficiency in managing HR tasks. Specialized in Talent Acquisition, Recruitment and HR Systems. Embraces challenges with resilience and strategic thinking to support organizational goals.
Overview
17
17
years of professional experience
Work History
Human Resources Specialist
Joseph Brant Hospital
Burlington
11.2022 - Current
- Manages full cycle recruitment including screening resumes, conducting interviews, negotiating offers, onboarding, etc.
- Manages 50+ vacancies within client portfolio to attract and recruit top talent
- Established trusting relationships with hiring managers to ensure fair and equitable hiring decisions aligned with employment legislation and union collective agreements
- Proposed process improvements to enhance candidate experience
- Contributed to the implementation of the new Applicant Tracking System (ATS) as part of the HR Project Team.
- Contributes to the program development of HR policies and procedures, SOPs, as well as onboarding program materials
Human Resources Coordinator
National Tire Distributors Inc.
Burlington
02.2022 - 11.2022
- Provided support for a wide variety of HR administrative functions including recruitment, benefits, HRIS, payroll and special HR projects
- Partnered with hiring managers to identify and recruit hourly warehouse staff for 25 distribution centres across Canada.
- Responsible for working with Hiring Managers to recruit hourly warehouse staff at each of the 25 distribution centres across Canada
- Facilitated recruitment process by posting job ads, filtering applications, scheduling interviews, and onboarding candidates.
Human Resources Business Solutions Advisor
Manulife
Toronto
06.2015 - 03.2020
- Delivered exceptional customer service by advising and supporting HR system requests and inquiries escalated from the HR Service Center.
- Configured business process tasks and notifications in HRIS Workday and Taleo by collaborating with global Talent Acquisition team to enhance HR processes including onboarding and technology improvements
- Implemented project rollouts and system design refreshes; provided technical support through testing, research, documentation, problem diagnosis, data analysis, and resolution
- Delivered exceptional customer service by advising and supporting HR system requests and inquiries escalated from the HR Service Centre.
- Managed security role assignments for end users in Workday, ensuring appropriate access levels and resetting passwords.
- Handled user access in Workday by assigning security roles and resetting passwords to safeguard sensitive information.
- Streamlined internal processes by implementing innovative tools and technologies, creating a more efficient work environment
Human Resources Systems Coordinator (secondment)
Manulife
Toronto
08.2014 - 06.2015
- Coordinated administrative processes for HR technology project team to streamline project operations
- Executed updates to quick reference guides and coordinated training materials to support HR technology software
- Reviewed HR technology training and communications content to align with new functionality
- Updated quick reference guides and coordinated training materials to enhance support for HR technology software
Human Resources Coordinator / Executive Assistant
Manulife
Toronto
03.2010 - 08.2014
- Provided executive-level administrative ongoing support to the SVP, Global HR Shared Services & Group Functions HR, Vice President, Executive Compensation and Employee Relations team
- Coordinated executive approval processes, drafted executive offer letters with HR business partners, ensuring timely onboarding of new hires
- Organized and maintained HR personnel files to ensure compliance with data security protocols. to ensure security, integrity and confidentiality of data
- Worked with security team to review and revise security assignments for improved clarity.
- Administered year-end engagement survey, scheduled and trained support staff to facilitate smooth survey deployment and data collection
- Managed HR personnel files, safeguarding security and confidentiality of data in compliance with company policies
- Engaged with the security team to review and enhance security assignment protocols for better clarity. to manage and update security assignments effectively.
Education
Diploma - Business Administration - Human Resources
Seneca College of Applied Arts And Technology
TorontoSkills
- Talent acquisition
- Recruitment
- HRIS administration
- Contract negotiation
- Union experience
- Process optimization
- Analytical mindset
- Problem solving techniques
- Adaptable professionalism
- Conflict resolution
Timeline
Human Resources Specialist
Joseph Brant Hospital
11.2022 - Current
Human Resources Coordinator
National Tire Distributors Inc.
02.2022 - 11.2022
Human Resources Business Solutions Advisor
Manulife
06.2015 - 03.2020
Human Resources Systems Coordinator (secondment)
Manulife
08.2014 - 06.2015
Human Resources Coordinator / Executive Assistant
Manulife
03.2010 - 08.2014
Diploma - Business Administration - Human Resources
Seneca College of Applied Arts And Technology