As a first year college student who's determined to help others and leave them with a great customer service experince. I find it important to be an accountable, trustworthy, problem solving employee to a job in order to benefit everyone involved.
Overview
2
2
years of professional experience
Work History
Secretary
CSI Roof Removal
01.2024 - Current
Answering customers' calls in order to answer questions and schedule consolations.
Organizing and maintaining calendar that includes roof inspection consultations, removal dates, and installation ones as well.
Preparing documents such as, letters, reports, and spreadsheets.
Processing invoices for payment; tracked payments received from clients and other roofing companies.
Cashier/Crew Trainer
Kiki's Chicken And Waffles
12.2023 - 06.2024
Performed cashier duties such as taking orders and collecting payments.
Trained new cashiers and ensured they had great customer service skills.
Lead the restaurant during my shifts and helped anyone in need of help including the cooks and other cashiers.
Dealt with any customer complaints and worked with them to find the best solution for their concerns.
Balanced different duties throughout my shifts such as keeping the restaurant clean, packaging orders, restocking, all while taking mobile and in person orders as well.
Crew Member
Chipotle Grill
03.2022 - 08.2022
Provided excellent customer service in order to maintain a positive and comfortable environment for our guests.
Maintained a cleaned lobby; including sweeping floors, wiping tables down, and emptying trash bins regularly.
Prepared orders while also communicating with customers.
Made and packaged online orders as well in a timely manner.