Andrea Faux
Smithville,ON
Summary
Dynamic Product Manager with a proven track record at Navistar Canada Inc., excelling in product strategy and project planning. Successfully launched products through data-driven decision making and cross-functional collaboration, enhancing team performance and achieving higher close rates. Skilled in Microsoft Office and fostering effective communication to drive exceptional customer satisfaction.
Overview
17
17
years of professional experience
Work History
Product Manager -Parts Marketing Group
Navistar Canada Inc.
05.2006 - 11.2019
- Managed $300m+ parts business, achieving yearly sales and revenue growth targets.
- Led a team of Project Managers, Pricing Managers and Inventory Analysts.
- Developed product documentation to communicate upcoming features and products to dealer network.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among Outside Sales Managers, resulting in higher sales.
- Analyzed metrics to measure product performance.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Maintained positive vendor relations to build strong partnerships.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Reviewed and priced Municipal and National Account tenders/bids
- Analyzed competitive landscapes to identify market pricing, informing strategic business decisions.
- Traveled to dealerships across Canada to review sales, customer pricing and product concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and Private brand positioning.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices, improving product margins without compromising quality.
Project Manager- Parts Marketing Group
Navistar Canada Inc.
06.2002 - 05.2006
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Designed and distributed all Product information and Sales promotion communications to Sales Team and dealers.
- Approved all dealer Special Pricing Allowances for bulk buys and market competitive issues.
- Managed 50+ incoming calls and emails per day from customers and vendors.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored product sales and margin performance to identify areas of improvement. Presented data to Product Manager weekly.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Business Administration
Mcmaster University
Hamilton, ONSkills
- Microsoft Office
- Project planning
- Data-driven decision making
- Product strategy
- Competitive analysis
- Attention to detail
Timeline
Product Manager -Parts Marketing Group
Navistar Canada Inc.
05.2006 - 11.2019
Project Manager- Parts Marketing Group
Navistar Canada Inc.
06.2002 - 05.2006
Business Administration
Mcmaster University
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