Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Bartender

Andrea Diaz

Toronto,Canada

Summary

Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Blue Moon Brewery
08.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Kept alcoholic beverages and bar well-stocked and organized to meet expected customer demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Managed bar at special events, leading team in providing coordinated service for business meetings, weddings, and social gatherings.
  • Upsold menu items to customers, driving up per-sale revenues and maximizing profits.

Bartender

Oliver & Bonacini Restaurants
04.2020 - 08.2022
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Served high customer volumes during special events, nights, and weekends.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Education

BBA - Marketing Communications

University of Toronto
Toronto, ON

Skills

  • Bartending
  • Liquor, beer, and wine knowledge
  • Creative Mixology
  • Strong multitasking
  • Customer Service
  • Engaging personality
  • Highly reliable
  • Classic cocktails
  • High-Volume Environments
  • Payment Processing
  • Opening And Closing
  • Responsible Alcohol Service
  • Positive And Professional
  • Hospitality service expertise

Languages

French
Native or Bilingual

Certification

SmartServe

Timeline

Bartender

Blue Moon Brewery
08.2022 - Current

Bartender

Oliver & Bonacini Restaurants
04.2020 - 08.2022

BBA - Marketing Communications

University of Toronto

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Andrea Diaz