Administrative Clerk
Mount Sinai Hospital - Ortho Clinic
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Collaborated with cross-functional teams to develop process improvements that enhanced workflow within the office environment.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
