Andrea Cervantes
North Hills,CA
Summary
Committed to ensuring customer satisfaction through empathy and patience. Knowledge of policies, procedures, and regulations related to cash handling and customer relations. Constantly complemented for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining and efficient and organized workplace.
Overview
1
1
year of professional experience
Work History
Cashier
Popeyes® Louisana Kitchen
03.2025 - Current
- Operated cash register and accurately processed payments.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu inquiries and order modifications.
- Collaborated with team members to ensure timely service delivery during peak hours.
- Demonstrated excellent customer service skills while interacting with customers in a friendly matter
- Assisted with training and mentoring new team member
Education
Stoney Point Highschool
Chatsworth, CASkills
- Customer Service
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash Handling
- Child supervision
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Cashier
Popeyes® Louisana Kitchen
03.2025 - Current
Stoney Point Highschool