Andrea Castro
San Francisco
Summary
Proficient and caring Patient Care Assistant (CNA) & Nursing Student offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
4
4
years of professional experience
Work History
Patient Care Assistant
CPMC Sutter Health
04.2024 - Current
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored patient's I&O's
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety.
Certified Nursing Assistant
San Francisco Campus For Jewish Living
02.2022 - 04.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Sales Associate
Nordstrom
10.2020 - 02.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Nursing
University of San Francisco
San Francisco12-2026
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Time management
- Patient care
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Care Assistant
CPMC Sutter Health
04.2024 - Current
Certified Nursing Assistant
San Francisco Campus For Jewish Living
02.2022 - 04.2024
Sales Associate
Nordstrom
10.2020 - 02.2022
Bachelor of Science - Nursing
University of San Francisco
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