Andrea Calderon
San Diego
Summary
Experienced and dedicated worker with a solid customer service background, backed by over 5 years of experience. Committed to delivering exceptional support and satisfaction, my goal is to exceed customer needs through top-notch service and fostering positive relationships. Proficient in multitasking within fast-paced environments, I thrive on challenges while maintaining a friendly and professional demeanor. Excited about the opportunity to grow within this company and contribute to its success.
Overview
13
13
years of professional experience
Work History
Server
Expose
05.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Customer Service Representative / Sales Associate
IN-N-OUT
02.2015 - 05.2020
- Executed cashier responsibilities within a team, assisting an average of 800+ customers each day.
- Constant Cashier and excellent customer service skills performing transactions quickly and efficiently
- Developed customer relationships to ensure provision and appropriate services
- Resolved guest complaints promptly and professionally
- Trained new hires in system operations, product knowledge, and customer service skills
BARISTA
STARBUCKS
03.2013 - 02.2015
- Provides assistance by responding to customer questions in an effective and efficient manner
- Contributes to positive team environment
- Processed and fulfilled 150-200 customer orders daily.
RECEPTIONIST
KNIGHT & CARVER WIND GROUP
03.2012 - 02.2013
- Managed the front desk and performed administrative tasks
- Implemented new data management system
- Gained knowledge and experienced with Internet resources and Microsoft Office Applications
Education
Professional Cosmetologist Certification -
Bellus Academy
San Diego, CA01.2012
High School Diploma -
Mar Vista High
Imperial Beach, CA01.2010
Skills
- Strong work ethic
- Excellent customer service
- Quick learner
- Cash handling
Timeline
Server
Expose
05.2020 - Current
Customer Service Representative / Sales Associate
IN-N-OUT
02.2015 - 05.2020
BARISTA
STARBUCKS
03.2013 - 02.2015
RECEPTIONIST
KNIGHT & CARVER WIND GROUP
03.2012 - 02.2013
Professional Cosmetologist Certification -
Bellus Academy
High School Diploma -
Mar Vista High
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