Andrea Calderon
San Diego
Summary
Experienced and dedicated worker with a solid customer service background, backed by over 5 years of experience. Committed to delivering exceptional support and satisfaction, my goal is to exceed customer needs through top-notch service and fostering positive relationships. Proficient in multitasking within fast-paced environments, I thrive on challenges while maintaining a friendly and professional demeanor. Excited about the opportunity to grow within this company and contribute to its success.
Overview
13
13
years of professional experience
Work History
Server
Expose
Claremont, CA
05.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Customer Service Representative / Sales Associate
IN-N-OUT
San Diego, CA
02.2015 - 05.2020
- Executed cashier responsibilities within a team, assisting an average of 800+ customers each day.
- Constant Cashier and excellent customer service skills performing transactions quickly and efficiently
- Developed customer relationships to ensure provision and appropriate services
- Resolved guest complaints promptly and professionally
- Trained new hires in system operations, product knowledge, and customer service skills
BARISTA
STARBUCKS
San Diego, CA
03.2013 - 02.2015
- Provides assistance by responding to customer questions in an effective and efficient manner
- Contributes to positive team environment
- Processed and fulfilled 150-200 customer orders daily.
RECEPTIONIST
KNIGHT & CARVER WIND GROUP
San Diego, CA
03.2012 - 02.2013
- Managed the front desk and performed administrative tasks
- Implemented new data management system
- Gained knowledge and experienced with Internet resources and Microsoft Office Applications
Education
Professional Cosmetologist Certification -
Bellus Academy
San Diego, CA01.2012
High School Diploma -
Mar Vista High
Imperial Beach, CA01.2010
Skills
- Strong work ethic
- Excellent customer service
- Quick learner
- Cash handling
Timeline
Server
Expose
05.2020 - Current
Customer Service Representative / Sales Associate
IN-N-OUT
02.2015 - 05.2020
BARISTA
STARBUCKS
03.2013 - 02.2015
RECEPTIONIST
KNIGHT & CARVER WIND GROUP
03.2012 - 02.2013
Professional Cosmetologist Certification -
Bellus Academy
High School Diploma -
Mar Vista High