Andrea Bongioi
Kitchener,ON
Overview
2
2
years of professional experience
1
1
Certification
Work History
Complex Care Worker
KWHABILITATION
04.2023 - Current
- Assisted tenants with developmental disabilities in daily responsibilities, personal care, toileting, and meal preparations
- Engaged in meaningful activities with tenants, promoting personal choice and informed decision-making to enhance personal growth and rapport building
- Prepared and administered medications complying strictly to tenant’s Medical Administration Records and Doctor orders
- Provide and maintain a safe environment for team members and tenants by engaging in SMG intervention when needed, strictly following tenants Behaviour Support Plan
- Track and recorded data to observe the effectiveness of new medications and current Behaviour Support Plans for future revisions
- Followed and kept up to date with the tenant’s Behaviour Support Plan and handled related paperwork including incident reports.
Tenant Support Worker
SUPPORTIVE HOUSING OF WATERLOO
09.2021 - Current
- Coordinating supports and services for individuals struggling with mental health, addictions, and homelessness
- Efficiently performed various administrative tasks including cataloging daily logs detailing important interactions, answering and routing calls, and completing Serious Occurrence Reports (SORs)
- Supervising the administration of medication and facilitating outside support workers to assist respective tenants
- Proactively interacting with tenants, building rapport and friendly services to ensure that they are comfortable while sharing their personal issues and accessing safer supplies; accurately referring them to additional supports when necessary
- Implementing harm reduction approaches; including constructing and providing safe supply and safe injection kits for tenants and community members
- Exercises good judgement and displays discretion to ensure appropriate release of information to authorized personnel.
Education
Bachelor of Community and Criminal Justice (Honours) -
CONESTOGA COLLEGE
04.2022
Certification
- Safe Management Group (SMG) Training, 10/2023
- Standard First Aid & CPR/ AED level C, 03/2021
- Racism, Racial Discrimination and Human Rights: OHRC, 03/2021
- Online Training Initiative to Address Human Trafficking: MCIS Language Solutions, 01/2021
- Safety in the Workplace Course: Conestoga College, 09/2020
- SafeTalk Workshop on Suicide Alertness: Living Works, 10/2019
Co-op Experiance
Life Skills Coordinator | SUPPORTIVE HOUSING OF WATERLOO | May 2021- August 2021
- Aided individuals struggling with mental health, addictions, and homelessness to develop and improve their abilities, meet daily responsibilities, and gain independence by creating and developing educational resources that providing tenants with a walkthrough for improving certain life skills such as cooking, hygiene, and budgeting.
- Coordinated activities with the purpose of engaging with tenants and enhance their social and communication skills so they can be part of a larger community.
- Establishing a connection with tenants to engage and connect with them to ensure that their needs are being met and aid them in working towards their short- and long-term goals.
- Collaborate with staff and community members to plan and schedule events, improving my ability to take constructive feedback and refine my work accordingly.
Volunteer Experiance
Educational placement Experience | FIT ACTIVE BEAUTIFUL FOUNDATION | October 2020 – April 2021
- Aided in the planning and development of creating a virtual and remote program for FAB that helped young girls living in low-income communities feel empowered in a safe environment.
- Proficiently completed and organizing documents pertaining to youth physical activities and scheduling to ensure that the program runs successfully.
- Consistently attended weekly meetings to discuss program initiatives and contribute ideas, displaying initiative and reliability.
- Deliver exceptional communication skills by directing parental inquires through phone calls and email to ensure attendance and mutual understanding of program schedule.
Youth Mentor| COPS (CAMBRIDGE OUTREACH PROGRAM) | July 2019- May 2020
- Partook in a secondary crime prevention program
- Mentored and built a one-on-one connection with an at-risk youth, ensuring that their needs were met so that they could comfortably engage in activities such as canoeing and horseback riding that would enhance their sense of belonging in a larger community.
- Collaborated with other mentors to coordinate events, ensuring that programming was running according to schedule.
- Utilized conflict-resolution skills to resolve conflicts that escalated between youth.
Timeline
Complex Care Worker
KWHABILITATION
04.2023 - Current
Tenant Support Worker
SUPPORTIVE HOUSING OF WATERLOO
09.2021 - Current
Bachelor of Community and Criminal Justice (Honours) -
CONESTOGA COLLEGE
Similar Profiles
Yu KamishigeYu Kamishige
Direct Support Worker at KWHabilitationDirect Support Worker at KWHabilitation
Andrea KrnicianAndrea Krnician
Complex Care Professional at KwhabilitationComplex Care Professional at Kwhabilitation
Abdullah Al-MusawiAbdullah Al-Musawi
Pharmacy Assistant at WalmartPharmacy Assistant at Walmart
Maureen Cowan-MageeMaureen Cowan-Magee
Graphic Designer/Illustrator at Self EmployedGraphic Designer/Illustrator at Self Employed
Robert McQueenRobert McQueen
Long Haul Truck Driver at DFSLong Haul Truck Driver at DFS