Andrea B Galdamez
Bell
Summary
Dedicated and passionate job seeker with strong organizational skills, seeking an entry-level optician technician position. Equipped with excellent problem-solving abilities and a commitment to continuous learning, ready to enhance team performance and contribute to company goals. Strong communication skills facilitate effective collaboration, ensuring a positive impact on team dynamics. Prepared to embrace new challenges with enthusiasm and drive, aiming to support organizational objectives and foster success.
Overview
8
8
years of professional experience
Work History
RTV Clerk
Costco
La Habra, CA
01.2021 - Current
- Streamlined processing of returned merchandise to enhance inventory accuracy.
- Coordinated with departments to manage stock levels and minimize waste.
- Monitored compliance with safety standards during return processing procedures.
- Implemented improvements to streamline RTV workflows, enhancing overall efficiency.
- Trained new staff on return policies and best practices for handling merchandise.
- Resolved customer inquiries related to returns, maintaining high satisfaction levels.
- Conducted regular audits of returned items to identify trends and areas for improvement.
- Facilitated backup support for various departments, showcasing flexibility and adaptability in meeting business needs.
Inter Solutions Leasing
Huntington, CA
01.2020 - 01.2021
- Telephone and front desk reception, customer service, filing database and records management, executive and administrative support, reports and spreadsheets, complaint handling, data entry (50 wpm)
Shlomo Bichachi Diamond Corp.
Downtown LA, CA
01.2019 - 01.2020
- Telephone and front desk reception, diamond weighing, filing records, evaluating diamonds shape and qualities, Consult payments with customers
McDonald’s
Pico Rivera, CA
01.2018 - 01.2018
- Completing transactions on the cash register taking customers order through dine and drive-thru maintaining the store clean
Education
High School -
Gabrielino High School
San Gabriel, CA01-2017
No Degree - Optician Technician
American Career College
CA06-2026
Skills
- Bilingual (Spanish and English)
- Customer service Knowledge
- Cashier
- Business Etiquette
- Stress Handling skills
- Collaborative skills
- Handling Office Traffic
- Communication Skills
- Computer skills (all Microsoft apps)
- Customer service
- Optical measurements
- Frame adjustments
- Multifocal lens fitting
- Optical equipment maintenance
- Prescription interpretation
- Transaction processing
Timeline
RTV Clerk
Costco
01.2021 - Current
Inter Solutions Leasing
01.2020 - 01.2021
Shlomo Bichachi Diamond Corp.
01.2019 - 01.2020
McDonald’s
01.2018 - 01.2018
High School -
Gabrielino High School
No Degree - Optician Technician
American Career College