Andrea Bazuik

- Scope of practice includes prevention, treatment, education and rehabilitation of ill and injured persons

- Built an exceptionally strong and effective working relationship with Island Health's "Health, Wellness, Safety and Ability Management Team" improving return to work outcomes by shortening duration of WSBC claims

- Created and responsible for providing a positive, supportive working environment through open communication, trust and teamwork

- Provided leadership, oversight and direction of the interdisciplinary case management teams incorporating compassionate informed care and cultural humility

- Set expectations, developed, implemented and monitored business plans to support and achieve the Divisions' strategic objective and goals

- Championed quality service by identifying issues, working toward solutions and responding to customer needs

- Coached and mentored case management teams

- Coordinated area office service coordinators and operations

- Key Project Manager on the Central Readiness and Implementation Team – critical role for the successful implementation of a new software program

- Provided leadership and direction to multiple managers in multiple departments for the preparation and clean up of data in legacy systems

- Provided oversight and management of project plans which required an acute awareness of the time critical nature of the work

- Instrumental in the successful outcome of the new software program as recognized by the senior executive team

- Investigated emerging issues which required sound analysis and provided mitigation strategies