ANDREA B. ALFARO
Salinas
Summary
Results-driven sales professional with over 5 years of experience in large-scale food and retail environments. Skilled in implementing cost-control measures to maintain operations within company targets while optimizing profitability. Expertise in leading, merchandising, staff leadership, loss prevention, and inventory management to drive bottom-line performance and operational excellence. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Macys Department Store
09.2024 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Educator, and cashier
FOOTLOCKER
01.2024 - 12.2024
- Proficient in cash handling, processing transactions, and maintaining accurate register balances while assisting customers efficiently.
- Ensured a positive shopping experience by addressing customer inquiries, resolving complaints, and guiding them to desired products.
- Maintained store organization by restocking merchandise, organizing displays, and promoting key items to enhance customer engagement.
Cashier, and host
TACOS ALFARO
03.2019 - 12.2023
- Accurately handled cash management by counting register balances at the beginning and end of each shift, ensuring transaction accuracy and smooth operations.
- Provided exceptional customer service by greeting guests, taking food and drink orders, and verifying dietary restrictions, guiding diners to appropriate specialty menu options.
- Collaborated with team members to support operations during peak hours, exceeded sales targets by 12% through strategic upselling, and ensured compliance with food safety regulations during closing procedures.
Cashier
CHIPOTLE Mexican Grill
10.2022 - 11.2022
- Maintained clean, stocked, and organized workstations and dining areas, contributing to a 20% increase in customer satisfaction scores.
- Processed cash, credit, and debit transactions with 100% accuracy, ensuring balanced tills at the end of each shift.
- Ensured compliance with health and safety regulations in food preparation and service, resulting in zero customer complaints while actively upselling menu items to enhance sales.
Education
Introduction to child development
Hartnell Community College
12-2025
High School Diploma - math, science, english, economics
North Monterey County High School
06.2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Bilingual
- Strong Verbal Communications
Timeline
Retail Sales Associate
Macys Department Store
09.2024 - 01.2025
Educator, and cashier
FOOTLOCKER
01.2024 - 12.2024
Cashier
CHIPOTLE Mexican Grill
10.2022 - 11.2022
Cashier, and host
TACOS ALFARO
03.2019 - 12.2023
Introduction to child development
Hartnell Community College
High School Diploma - math, science, english, economics
North Monterey County High School
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