Andrea Arranaga
Bakersfield
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Eager to bring knowledge to support business and customer needs.
Overview
9
9
years of professional experience
Work History
School Aide
Ollivier Middle School
Bakersfield
08.2022 - 10.2022
- Facilitated parent-teacher conferences and provided interpretation services as needed.
- Developed relationships with at-risk students to provide guidance and support.
- Supported special education programs by assisting with individualized instruction plans.
- Monitored student behavior in the hallways, cafeteria, and playgrounds.
- Intervened when necessary to de-escalate conflicts between students or with staff.
- Collaborated with school staff to ensure a safe learning environment for students.
Sales Representative
Boost Moblie
Bakersfield
07.2018 - 11.2019
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Organized sales paperwork, presented proposals and finalized contracts.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- In charge of all phone inventory.
- Had to come up with new sales tactics to drive in customers.
- Would help customers with any confusions on how to use there phone.
- Handled money in register and doing drops.
Sales Representative
Metro By T-Mobile
Bakersfield
09.2017 - 06.2018
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Trained and mentored new sales representatives.
- Had to learn all current and upcoming promotions.
- Be able to explain to th customer there bill and clear up any confusion.
- Handled large transactions.
- Checked in all inventory that came into store.
- stocked and cleaned.
Sales Representative
T-Mobile
Bakersfield
07.2015 - 09.2017
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
- Organized sales paperwork, presented proposals and finalized contracts.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Set up calendar with customer birthdays and other special events for personal touch.
Cashire/Customer Service
Reading Cinemas Valley Plaza With IMAX
Bakersfield
04.2014 - 07.2015
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Cleaned theaters after showing and restrooms.
Education
High School Diploma -
Golden Valley High School
Bakersfield, CA06.2015
Skills
- Inside and Outside Sales
- Product and Service Knowledge
- Closing Sales
- Persuasive Techniques
- Consulting with Customers
- Upselling Techniques
- Credit and Debt Card Processing
- POS Inventory System Operation
- Self-Motivated
- Bilingual
Languages
English
Spanish
Timeline
School Aide
Ollivier Middle School
08.2022 - 10.2022
Sales Representative
Boost Moblie
07.2018 - 11.2019
Sales Representative
Metro By T-Mobile
09.2017 - 06.2018
Sales Representative
T-Mobile
07.2015 - 09.2017
Cashire/Customer Service
Reading Cinemas Valley Plaza With IMAX
04.2014 - 07.2015
High School Diploma -
Golden Valley High School