Andrea Araiza
Los Angeles
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Midori Inc.
08.2020 - Current
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Proficient in Microsoft Outlook for email management and scheduling.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Took notes and dictation at meetings.
Manager's Assistant
Seafood Central Pescaderia and Restaurant
06.2018 - 01.2020
- Create and analyze budget for market and restaurant, maintain and update advertising, food, tableware, and supplies
- Placing and receiving outbound and inbound calls; educating customers and selling company services
- Maintain accounting logs for company product sellers
- Counted and balanced cashier drawers
- Coordinate employee schedules and train new employees to exceed customer service expectations
- Develop outreach plan to increase yearly sales
- Provide data and reports to assist sales team into meeting goals and assure excellent customer service
- Oversee day to day operations by directly overseeing the wide range of duties performed on the front line like train, schedule and coach employees, as well as supervise new or struggling team members to ensure quality standards are met
- In addition to working alongside their sub-ordinates for much of the day, opening and closing the restaurant and making bank deposits
- Helping/ ringing up customers with their purchases to make sure they were 100% satisfied
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Cashier Team Lead
99 Cents Only Stores
12.2018 - 07.2019
- Scanned, priced and bagged customer groceries quickly to keep lines moving
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Helped customers find specific products, answered questions and offered product advice.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
Crew Member
McDonald's
02.2017 - 07.2018
- Drove team success by completing assigned task quickly and accurately
- Uphold high standards of productivity and quality in all areas of operations
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
- Worked with customers on a daily basis to assure 100% satisfaction
Education
High School Diploma -
Roosevelt High School
Los Angeles, CA06.2017
Real Estate Course -
Ca Realty Training Keller Williams
Los Angeles, CA05.2020
Skills
- Bilingual, English and Spanish
- Outlook
- Excel spreadsheets
- MS Words
- Office management
- Phone etiquette
- Information confidentiality
- Meeting planning
- Calendar management
- Maintaining schedules
- Meeting support
- File organization
Timeline
Administrative Assistant
Midori Inc.
08.2020 - Current
Cashier Team Lead
99 Cents Only Stores
12.2018 - 07.2019
Manager's Assistant
Seafood Central Pescaderia and Restaurant
06.2018 - 01.2020
Crew Member
McDonald's
02.2017 - 07.2018
Real Estate Course -
Ca Realty Training Keller Williams
High School Diploma -
Roosevelt High School
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