Andrea Alton
Chilliwack,BC
Overview
20
20
years of professional experience
Work History
Administrative Assistant/Intake Worker
Pacific Community Resource Society
Chilliwack, BC
10.2024 - Current
- Provide reception to all stakeholders in person or on the phone; provide knowledgeable direction to services or other staff members in house, and external community services
- Provides program and administrative supports to the CAPS team, including phone intakes for clients, following up on SUSAT referrals, sign-up for CAPS groups, entering clients into Salesforce
- Provides program and administrative supports to the Harm Reduction Program and Annis Residence, including distribution and tracking of harm reduction supplies to walk-in guests, tracking residents on the Wellness Check form, reloading laundry cards, distributing keys/fobs to new residents
- Perform administrative duties as requested by leadership, including OSH Agenda and Minutes, compiling CAPS referrals for quarterly reporting, distribution and organization of keys/fobs for staff
- Manage CHHC boardroom bookings
- Maintain the general appearance of the reception area ensuring safety and overall welcoming environment
- Operate and ensure general care and maintenance of all office equipment; liaise with equipment companies for regular maintenance and urgent requests
- Participates as the Occupational Health and Safety representative for the Chilliwack Health and Housing Centre; works collaboratively with manager to implement OSH requirements
Receptionist/Office Assistant
ACFC West
Burnaby, BC
08.2017 - 10.2024
- Answer multi-line switchboard
- Receive and processed new member applications
- Process POS transactions
- Process service reports and contracts
- Liaise with producer, directors, government agencies, private sector businesses and the public
Administrative/Payroll Assistant
Thompson Community Services
Surrey, BC
10.2012 - 02.2014
- Completed computerized company payroll (300+ employees)
- Reviewed rosters and sign in sheets
- Composed various types of external and internal correspondence
- Composed and displayed internal and external job postings
- Completed Criminal Record Checks
- Liaised with health authorities, government agencies, private sector businesses and the public
- Composed and produce various Excel reports and spreadsheets
- Maintained extensive filing system
Administrative Assistant
Burnaby Hospital
Burnaby, BC
03.2007 - 02.2009
- Composed various types of external and internal correspondence
- Managed the Director and staff calendars electronically
- Arranged travel, filing, set up and maintained effective record systems
- Opened and sorted mail, received visitors
- Liaised with staff from Fraser Health, health care facilities and the public
- Responsible for the payroll and timekeeping of the department
Administrative Assistant-Auxiliary
Ministry of Economic Development
Vancouver, BC
04.2006 - 02.2007
- Compiled statistical information and prepared reports
- Coordinated meetings, organized catering, took minutes
- Managed the Director's calendar electronically
- Prepared and maintained financial reports
- Arranged travel, filing, set up and maintained effective record systems for the Director and Managers
- Provided record management services
- Liaised with staff from branch office, government agencies, private sector businesses and the public
Panel Secretary - Auxiliary
Ministry of Labour and Citizens Services-WCAT
Richmond, BC
06.2005 - 04.2006
- Transcribed and formatted panel decisions
- Applied current medical, legal and WCB terminology
- Prioritized workload to meet deadlines
- Proof - read, spell - checked, cross - checked quotes
- Photocopied and prepared final decisions
- Coordinated post adjudicative file closure
- Copied decisions to Legal Research / Library
- Updated and tracked all file movement
Timeline
Administrative Assistant/Intake Worker
Pacific Community Resource Society
10.2024 - Current
Receptionist/Office Assistant
ACFC West
08.2017 - 10.2024
Administrative/Payroll Assistant
Thompson Community Services
10.2012 - 02.2014
Administrative Assistant
Burnaby Hospital
03.2007 - 02.2009
Administrative Assistant-Auxiliary
Ministry of Economic Development
04.2006 - 02.2007
Panel Secretary - Auxiliary
Ministry of Labour and Citizens Services-WCAT
06.2005 - 04.2006
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