Courtney Barracks
Scarborough
Summary
Professional logistics expert with extensive experience in pickup and delivery operations. Adapt at ensuring timely and efficient transportation of goods with high standard of safety and reliability. Valued team collaborator, focused on achieving results and adapting to changing needs. Known for excellent driving skills and strong customer service.
Overview
21
21
years of professional experience
Work History
P&D Driver
Canpar Express
09.2019 - Current
- Collaborated with dispatchers to effectively manage daily schedules and prioritize deliveries based on urgency.
- Exhibited professionalism in all interactions while representing the company''s brand positively.
- Maintained a clean driving record while ensuring the safe transportation of goods.
- Ensured compliance with all local, state, and federal transportation regulations throughout daily operations.
- Demonstrated strong time management skills by consistently meeting or exceeding delivery deadlines.
- Identified opportunities for route optimization resulting in decreased travel times.
- Conducted routine vehicle inspections to maintain optimal performance and safety standards.
- Maximized vehicle capacity by strategically organizing cargo for optimal space utilization.
- Provided excellent customer service by addressing inquiries and resolving delivery issues promptly.
- Managed paperwork accurately, including bills of lading, delivery receipts, and driver logs.
- Established positive relationships with customers, resulting in repeat business and client retention.
- Contributed to warehouse operations as needed, assisting with inventory management and order preparation.
- Delivered packages to customer doorsteps and business offices.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Route Driver/Trainer
BioChem Environmental
06.2018 - 09.2019
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Communicated with dispatchers to stay informed of changes to route and delivery schedules.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Service female hygiene products in commercial business buildings.
- Removal of bio hazardous bins
- Train new drivers by sharing expertise and practical tips for efficient and safe driving practices.
- Set up routes for driver's daily scheduled services
- Maintained accurate delivery records, ensuring all transactions were documented for accountability.
Delivery Driver
Patty King
01.2014 - 06.2018
- Conducted inspection of vehicle before departing to deliver goods
- Collaborated with factory staff to ensure orders were correctly prepared and ready for dispatch.
- Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
- Navigated efficiently through various routes for timely food deliveries.
- Off loaded goods and reviewed deliveries with customers to ensure satisfaction
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
- Trained new drivers on work tasks and driving routes when necessary
- Maintained a high level of professionalism throughout interactions with both factory staff members and customers.
- Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
Car Lot Attendant/Valet/Shuttle-Parts/Delivery
Formula Honda
01.2009 - 01.2014
- Supported sales team through effective collaboration, fostering strong working relationships that ultimately contributed to a higher overall sales performance
- Organized automotive parts orders and dropped off shipments for mechanic shops around the GTA
- Serviced oil changes and tire repairs while working in the shop
- Dropped off and picked up customers from their homes and offices
- Managed and organized the tire storage
- Improved customer satisfaction by efficiently organizing and maintaining the car lot, ensuring vehicles were clean and presentable.
Bank Teller
Bank of Nova Scotia
01.2004 - 01.2009
- Provided coaching and feedback that led to sound business results
- Managed employee performance and facilitated professional development and career progression
- Implemented and monitored processes and performance standards
- Achieved optimal productivity through managing workload volumes, staffing, and training needs, identified and implemented appropriate solutions
- Maintained current knowledge of changes in technology, regulations, and industry events that impacted operational functions and processes
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Courier Driver
Dynamex Canada Ltd.
01.2006 - 01.2008
- Picked up, transported and dropped off various packages, documents and medical lab material within a timely manner
- Ensured customer satisfaction and maintained a high level of responsibility with confidential documents
- Handled sensitive packages with care, ensuring they arrived in perfect condition.
Education
OSSD -
Winston Churchill Collegiate Institute
01.2003
Skills
- Positive attitude
- Customer service
- Time management skills
- Teamwork and collaboration
- Multitasking and organization
- Punctual and reliable
- Map reading and navigation skills
- Safe driving practices
- Documentation and reporting
- Defensive driving techniques
- Problem-solving
- Conflict resolution
- Hazardous materials handling
- Vehicle inspection
Personal Information
Hobbies: Disc Jockey Services
Timeline
P&D Driver
Canpar Express
09.2019 - Current
Route Driver/Trainer
BioChem Environmental
06.2018 - 09.2019
Delivery Driver
Patty King
01.2014 - 06.2018
Car Lot Attendant/Valet/Shuttle-Parts/Delivery
Formula Honda
01.2009 - 01.2014
Courier Driver
Dynamex Canada Ltd.
01.2006 - 01.2008
Bank Teller
Bank of Nova Scotia
01.2004 - 01.2009
OSSD -
Winston Churchill Collegiate Institute
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