Creative Business Owner with exceptional background spent in community engagement/invovement. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
7
7
years of professional experience
Work History
Record Label Owner/Founder
Big Trouble Records
01.2023 - Current
Prepared annual budgets with controls to prevent overages.
Boosted record sales with targeted promotional efforts, including live events, interviews, and online advertising.
Improved label visibility by overseeing the design and production of eye-catching album artwork and promotional materials.
Enhanced overall brand image with consistent messaging and visual elements throughout all marketing materials.
Established strong relationships with industry professionals, leading to beneficial partnerships and collaborations.
Negotiated favorable contracts for artists, securing better royalty rates and distribution deals.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Shelter Supervisor
S.H.I.F.T.
10.2021 - 04.2022
Provided leadership, guidance and support to staff members.
Partnered with local organizations to expand access to social and community services.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Provided crisis intervention support to clients experiencing emotional or psychological distress, connecting them with appropriate resources as needed.
Enhanced the shelters safety by implementing updated security measures and protocols.
Collaborated with community members to develop and implement service initiatives.
Landscaping Manager
Dempsters Landscaping
05.2017 - 09.2020
Enhanced landscape aesthetics by designing and implementing creative landscaping plans.
Increased client satisfaction through efficient project management and timely completion of tasks.
Provided exceptional customer service by promptly addressing inquiries and resolving issues, maintaining long-term client relationships.
Developed custom maintenance schedules tailored to each property''s unique needs, ensuring optimal landscape health and appearance.
Utilized power tools and landscaping machines to maintain outdoor areas.
Education
Master of Arts - Counselling Psychology
Yorkville University
Distance/Online
04.2025
Bachelor of Arts - English, Sociology, Anthropology
Dalhousie University
Halifax, NS
05.2021
Post-Degree Certificate - Disability Case Management
Dalhousie University
Halifax, NS
04.2022
Skills
Performance Tracking
Client Advocacy
Records Management
Case Management
Relationship Building
Audience Analysis
Community Engagement
Effective Organization
Languages
English
Native or Bilingual
Timeline
Record Label Owner/Founder
Big Trouble Records
01.2023 - Current
Shelter Supervisor
S.H.I.F.T.
10.2021 - 04.2022
Landscaping Manager
Dempsters Landscaping
05.2017 - 09.2020
Master of Arts - Counselling Psychology
Yorkville University
Bachelor of Arts - English, Sociology, Anthropology
Dalhousie University
Post-Degree Certificate - Disability Case Management
Dalhousie University
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