Detail-oriented Senior Clerk adept at managing multiple simultaneous tasks with minimal direction. Resilient and organized professional with excellent communication and interpersonal abilities. Liaises with colleagues and builds rapport with customers to maximize satisfaction.
Overview
20
20
years of professional experience
Work History
OCA Associate Management Analyst
City OF San Diego Water Department - PUD
10.2019 - 03.2020
Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
Reviewed internal systems and organized training plans to address areas in need of improvement.
Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
Exercised leadership capabilities by successfully motivating and inspiring others.
Developed and maintained courteous and effective working relationships.
Clerical Assistant II
City Of San Diego PUD-ESQA Division
03.2012 - 03.2020
Assisted with budgeting and financial management to keep office operating within budget.
Produced high-quality documents, presentations, and spreadsheets using Microsoft Office Suite applications.
Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Mentored, trained and supported new staff members in office policies and procedures.
Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
Monitored and tracked budgets and expenses.
Processed invoices and expense reports accurately and efficiently to maintain up-to-date financial records.
Assisted with onboarding of new employees.
Input data into spreadsheets and databases.
Supervising Sr. Clerk Typist
City Of San Diego Fire-Rescue Department
03.2020 - Current
Input data into spreadsheets and databases.
Maintained accurate financial records with diligent bookkeeping and timely invoice processing.
Assisted with onboarding of new employees.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Monitored and tracked budgets and expenses.
Produced high-quality communications for internal and external use.
Reviewed files, records and other documents to obtain information to respond to requests.
Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
Collaborated with management to develop policies, procedures, and guidelines for the department.
Chaired Interview panels.
Education
No Degree - Business Management
Grossmont Community College
San Diego, CA
06.2026
Skills
Administrative tasks
Creative Thinking
Accomplishments
Employee of the Quarter Award 2020.
Timeline
Supervising Sr. Clerk Typist
City Of San Diego Fire-Rescue Department
03.2020 - Current
OCA Associate Management Analyst
City OF San Diego Water Department - PUD
10.2019 - 03.2020
Clerical Assistant II
City Of San Diego PUD-ESQA Division
03.2012 - 03.2020
No Degree - Business Management
Grossmont Community College
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