Andre Nedelcu
Montreal,Canada
Summary
To build development and sales relationships with high valued customers through their marketing cycles as VIP manager
Driven sales associate, responsible for VIP management in the iGaming industry. Energetic, numbers orientated and eager to drive company growth
Overview
19
19
years of professional experience
Work History
SENIOR SALES REPRESENTIVE
ACTIONPAYMENTS
Montreal, Quebec
01.2024 - Current
- Provided technical support to customers regarding product usage and troubleshooting issues.
- Maintained accurate records of sales activity including customer contacts, orders, quotes, and payments.
- Established long-term relationships with key accounts by providing superior service levels.
SALES MANAGER
SPINS4CRYPTO.COM
Montreal, Quebec
02.2022 - 11.2023
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
VIP SALES & RETENTION
SPORTSANDCASINO.COM
01.2019 - 01.2021
- VIP Sales & Retention
- Complete outbound calls to high value players to ensure service & upsell bonuses & rewards driven deposits
- Manage company goals to ensure projected sales forecasts
- Driven sales associate, responsible for VIP management in the iGaming industry
- Energetic, numbers orientated and eager to drive company growth
SALES SUPERVISOR
BETONLINE
01.2015 - 01.2017
- Organizing protocols for sales reps
- Client escalation problem resolution
- Scheduling
- Performance improvements and sales rep evaluations
- Adhere to company goals to ensure projected sales forecasts
VIP ACCOUNT MANAGER
BETUS.COM
01.2006 - 01.2014
- Account management
- Facilitate deposits, withdrawals & Bonuses
- Offer customer service & technical support
- Provide high value service to VIP tier level customers & partners
- VIP affiliate account management
- Upselling customers to further their gaming experience
Education
Social sciences -
DAWSON CEGEP
01.2001
Secondary diploma -
ST. LUC HIGH SCHOOL
01.1998
Skills
- Sales Development
- Product and service knowledge
- Outbound sales calling
Timeline
SENIOR SALES REPRESENTIVE
ACTIONPAYMENTS
01.2024 - Current
SALES MANAGER
SPINS4CRYPTO.COM
02.2022 - 11.2023
VIP SALES & RETENTION
SPORTSANDCASINO.COM
01.2019 - 01.2021
SALES SUPERVISOR
BETONLINE
01.2015 - 01.2017
VIP ACCOUNT MANAGER
BETUS.COM
01.2006 - 01.2014
Social sciences -
DAWSON CEGEP
Secondary diploma -
ST. LUC HIGH SCHOOL
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